Modern Restaurant Management

APRIL 9, 2024

While consumers might seek culinary experiences they can’t have at home, they have vastly different expectations for how they engage – whether via phone, app ordering, third-party take-out, or dining in, they want the same seamless interactions they’ve come to expect in all areas of their lives.

2024 195

2024 Front of House Mobile Ordering Fast Casual 195

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

FEBRUARY 13, 2023

We operate as a tip pool restaurant with equal parts shared between the back and front of the house, weighted by position and number of hours worked. It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model.

Tip Distribution 391

Tip Distribution Front of House Restaurant Law Back of House 391

Open for Business

JULY 7, 2023

They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. The definition of the word hospitality can change depending on context.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. Bureau of Labor Statistics data. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff. Taking Orders with Artificial Intelligence. Demand for Dining Out Isn’t Going Anywhere.

Front of House 198

Front of House Back of House Online Ordering Food Order 198

Sling

JULY 31, 2023

Bartender’s Choice is designed to help bartenders suggest drinks for customers who want to try new things or aren’t sure what to order. Bar software applications can be a game-changer. Today, we’ll be summarizing the features of several different bar software apps that have the potential to make a positive difference for your bar or brewpub.

2023 78

2023 Bar Management Management 78

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

Presentation 487

Presentation Tip Distribution Restaurant Law Back of House 487

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The restaurant staffing shortage is a major challenge for restaurant owners today.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Perfect Daily Grind

JANUARY 27, 2023

Alliance for Coffee Excellence announces 2023 auction dates. The 2023 auction line up includes 13 Cup of Excellence auctions, four Private Collection auctions, and one Pilot Project. Growing Coffee in the Face of Climate Change to air on YouTube on 8 February 2023. The agency also expects the 2023/24 harvest season to hit 54.9

2023 112

2023 2022 Events Certification 112

Open for Business

MAY 4, 2023

You can have spectacular house-made charcuterie and a kitchen full of James-Beard-Award-nominated chefs, but the food won’t matter if other pieces of the puzzle are missing. Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. The pandemic triggered an unprecedented demand for off-premises digital ordering, presenting a mix of exciting growth opportunities and technical complications. 2) Improvement in order accuracy rates will create new efficiencies. Well, it’s not actually that easy.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Embrace the extravagant spirit by ordering yours đặc biệt, meaning “the special” or “the works.” — Austin Bush. Anatomy of a HCMC Banh Mi.

2023 98

2023 Travel Front of House Fine Dining 98

Black Box Intelligence

OCTOBER 27, 2022

Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. Hospitality leaders have been put through the wringer the past few years, especially when it comes to restaurant finances. Data has become a valuable and necessary resource in which to invest.

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

2024 152

2024 2023 Food Order 2013 152

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 199

2023 2022 Consumer Goods Point of Sale 199

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. And thinking about that now in 2023, that's crazy. It's about feeding people, nurturing people. It's an immediate lawsuit.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Let’s dig in.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 158

Technology Front of House Online Ordering Back of House 158

Modern Restaurant Management

DECEMBER 27, 2023

As of the end of 2023, the industry is still 14,000 jobs behind that pre-pandemic level. restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. But the leading drag on the industry are its labor woes. Here’s an overview.

2024 114

2024 Insurance Recruiting Restaurant Law 114

7 Shifts

APRIL 12, 2023

It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. View this post on Instagram A post shared by Las Gemelas (@lasgemelasdc) That practice started early in the pandemic but has continued on into 2023 and is not going anywhere anytime soon. And we got started and it was crazy at first.

Back of House 195

Back of House Front of House Small Business 2023 195

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 131

Delivery Cash Management Point of Sale Back of House 131

The Rail

APRIL 4, 2023

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. One that they think about for hours and eventually hop in the car or place an online order. This is how you show them the colors and textures of your food.

Social Media 105

Social Media Front of House Advertising 2022 105

Black Box Intelligence

OCTOBER 27, 2022

Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. Hospitality leaders have been put through the wringer the past few years, especially when it comes to restaurant finances. Data has become a valuable and necessary resource in which to invest.

2023 40

2023 Point of Sale 2022 Consumer Goods 40

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. The brand only exists online and takes orders through mobile apps such as Uber Eats or Just Eat. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 190

2024 Fast Casual Insurance Food Safety 190

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 222

Seating Email Marketing Marketing SEO 222

EATER

FEBRUARY 27, 2024

In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws. billion merger. If completed, Kroger-Albertsons would be the second-largest grocery retail chain in the country , right behind Walmart.

Restaurant Law 80

Restaurant Law 2023 Consumer Goods Back of House 80