2022 Front of House Management Point of Sale 
Modern Restaurant Management
DECEMBER 16, 2021
Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.
Modern Restaurant Management
JANUARY 12, 2022
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.
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Modern Restaurant Management
DECEMBER 16, 2021
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.
Modern Restaurant Management
JUNE 2, 2022
Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Stay Connected.
7 Shifts
SEPTEMBER 19, 2022
But we're at an inflection point in the restaurant industry. Back-of-House and Front-of-House. What about managers? Track and manage employee workload. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months.
Modern Restaurant Management
JUNE 23, 2022
Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion.
7 Shifts
NOVEMBER 29, 2022
If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Tip management constantly evolves.
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