7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Back-of-House and Front-of-House. What about managers? Track and manage employee workload. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Popular Restaurant Start-Up Trends 2022. Here are 3 restaurant startup trends to keep in mind in 2022. However, we are living in exciting times with new opportunities emerging out of utter chaos. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaurants.

2023 182

2023 Front of House Back of House 2022 182

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. Strengthen Customer Retention. Customers choosing to engage directly with restaurants is good news for operators.

Mobile Ordering 184

Mobile Ordering Front of House Back of House Consumer Goods 184

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible. Simplify Front of House Processes. Streamline Employee Onboarding and Training.

Training 188

Training Front of House Food Safety Back of House 188

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 165

Technology Front of House Online Ordering Back of House 165

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience.

Technology 52

Technology Front of House Back of House Social Media 52

Marketing4Restaurants

JANUARY 5, 2022

In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers. Labor management benefits for mission-focused restaurants If you can get staff to work with you who share the same values, vision, and mission, that can be really powerful.

2022 52

2022 Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Hiring Front of House Back of House 52

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. Traditionally, bartenders relied on experience, intuition, and manual processes to craft cocktails. From the ambiance of the venue to the precision of the cocktails, every small detail matters.

Social Media 64

Social Media Front of House Innovation Technology 64

Marketing4Restaurants

DECEMBER 29, 2021

We analyse the big trends along with changes in technology, changes within the restaurant customer base and just as importantly – your team. We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

QSR Automations

JANUARY 15, 2024

Higher Food Quality, Less Waste One of the standout features of ConnectSmart® Kitchen is the ability to manage the flow of food around the kitchen, ensuring that all food arrives at the table at the same time. ConnectSmart® Kitchen facilitates enhanced communication and collaboration among kitchen staff, servers, and management.

2024 52

2024 Operations Front of House Social Media 52

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 163

2024 2023 Food Order 2013 163

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Sharing a delicious meal with friends and family delivers on all fronts. People seem to be making up for the lost time on the social front, unfazed by rising fuel, food, and labor costs.

Catering 52

Catering 2022 Pricing Food Supply 52

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. Table of Contents. 5 Tips on Tipping. Keep your staff happy. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. The result?

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Yet, customer habits don’t always translate to customer approval or glowing reviews. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. Improved Back-Of-House Staffing Positively Impacts Wait Times for Food, But Other Challenges Emerge.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. The result?

2023 40

2023 Point of Sale 2022 Consumer Goods 40

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 26 or more employees on January 1, 2022.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g. Restaurant management systems. 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Apicbase

AUGUST 25, 2023

But customer behaviour has changed rapidly in recent years. More than 4 in 10 operators plan to invest in equipment or technology to increase front- and back-of-house productivity. Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Restaurant365

MAY 30, 2022

These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. In fact, October’s same-store sales growth of +5.2% in October, a 0.4 recorded for July.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Qu

MARCH 31, 2023

Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ). According to our survey findings, QSRs and fast casuals saw digital sales averaging 25% of total sales in 2022. Customers are tired of restaurants getting their orders wrong.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Book Customer Service 40