Modern Restaurant Management

OCTOBER 13, 2023

The holiday season provides an opportunity for companies to express gratitude and appreciation to their employees and customers. The five tips below will help employers give gifts that receive the intended response, be it increased loyalty, retention or morale. However, as the saying goes, "It's the thought that counts."

Loyalty Program 174

Loyalty Program Workshop Events Certification 174

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Lavu

JANUARY 27, 2020

The concept is simple: Customers simply wave or tap their card or device over a POS system to make a payment. This is done using NFC (near field communication) technology a (radio frequency that allows the card to communicate with the restaurant POS device wirelessly) that guarantees fast and precise payments. Smartphones.

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Paytronix Systems, Inc., A census-balanced panel of 2,072 U.S.

2021 176

2021 Loyalty Program Retail Online Ordering 176

The Restaurant Times

JUNE 6, 2023

Today, restaurant management software companies have revolutionized operations for busy restaurant owners, providing a comprehensive solution that boosts sales, saves time and money, streamlines operations, and enhances the overall guest experience. million in 2022. The market is projected to experience a 16.3%

Inventory 52

Inventory Management Management Food Supply 52

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. While points-based systems were once enough to capture customer attention, that’s no longer the case. Do you have customers who always show up after their Wednesday shift?

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To We have support from a lot of our community that helps us keep things going.”

Marketing 110

Marketing Loyalty Program Pricing Back of House 110

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. However, the old-fashioned system of taking customer calls and keeping a registration log in a book or spreadsheet has always been a cumbersome process. And what remains are unsatisfied customers.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 151

Franchise Franchising Loyalty Program Kitchen Safety 151

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. What will customers expect from food and hospitality brands? That means: A beyond-great customer experience. Ghost kitchens open doors to customers. Delivery under fire. Also see #5).

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

JANUARY 22, 2021

” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019. “Naf allows us to align and grow with a clearly differentiated restaurant brand with fantastic food, run by a seasoned and successful management team.”

Franchise 199

Franchise Franchising 2020 2021 199

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 1, 2022

“Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. Instead, we believe that quick-service restaurant customers have permanently changed their behaviors — visiting less frequently than pre-pandemic yet spending more per visit.”

Loyalty Program 180

Loyalty Program Mobile Ordering Download Food Order 180

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Team Communication.

Management 195

Management Management Operations Point of Sale 195

Clover - Restaurants

MAY 10, 2024

Digital marketing also helps you build stronger relationships with your current customers. Using platforms like email, you can send loyalty deals, special offers, and restaurant news that keeps customers coming back. from 2022 to 2023. As a restaurant owner, you likely have a lot on your plate.

Marketing 52

Marketing Email Marketing Social Media POS 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 185

Franchise Franchising Food Fast Casual 185

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. With flip’d, we can provide that on-the-go fast casual experience, making now the perfect time to bring this concept into the world.”

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Innovative Experiences. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 151

Bar Cash Management Loyalty Program Point of Sale 151

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

7 Shifts

JANUARY 31, 2023

billion in 2022 alone with spending only growing each year. This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Consider designing an email campaign that sends out automated emails to regular customers.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Aaron Allen & Associates

AUGUST 24, 2022

Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents. Slice’s total funding to date (as of February 2022) is $125m. As of February 2022, Piestro had a $12m valuation and has raised capital via crowdfunding.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. The Roadmap is a digital tool offering resources and guides to help minimize recovery time for Southern Glazer’s on-premise customers that are rebuilding in the wake of COVID-19.

Guest Recovery 151

Guest Recovery Food Safety Employee Relations Mobile Ordering 151