Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). This is now the new norm, and we know that some of these changes are here to stay. DESIGN: It’s a new era of drive-thrus. of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. So what makes a good contactless menu?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Digital Menu Boards.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

EATER

APRIL 10, 2024

It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. The chefs develop the menu and recipes, lending their famous names. Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30!

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

7 Shifts

JULY 16, 2021

Create a Menu. Mobile Coffee Shops (Carts and Trucks). Do they serve just coffee or small foods as well? This includes but is not limited to your equipment, permits, menu, and marketing. These elements include the following: Number of guests you expect to serve in a day. Expected menu prices. Create a Menu.

License 459

License Hiring Equipment Point of Sale 459

The Restaurant Times

OCTOBER 29, 2021

For a mobile business like food trucks catering to multiple locations, it is relatively harder to keep everything clean and be eco-friendly. Design Your Menu Efficiently. Menu engineering is one of the most important aspects of running a food truck. You have to put your brains into building a sustainable food truck menu.

Food Truck 97

Food Truck Sustainability 2021 Food 97

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 25, 2021

.” Square found that restaurants are fundamentally reimagining the way they do business to keep their operation running smoothly, improve their bottom line, and continue serving their customers. Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Restaurant Clicks

OCTOBER 11, 2021

Meanwhile Brewing has an incredible menu of over 20 rotating beers and ciders, wines, and even cocktails to choose from. Pueblo Viejo offers a variety of Mexican food, Distant Relatives serves up mouth-watering BBQ, and Dough Boys churns out fresh, wood-burned pizzas. Austin Beerworks serves up the typical pub fare at the Can-tina.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. Help (Still) Wanted Throughout the Restaurant Industry. Roughly half of U.S.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

DECEMBER 17, 2021

The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. Not only does a wrong order dissolve trust between customers and employees and impact, it also creates tension within the team of employees.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Your Menu: 93% of people view menus online prior to dining out. Mobile Optimized: In the U.S. Mobile Optimized: In the U.S.

Design 92

Design 2021 Online Ordering Website Management 92

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

The Restaurant Times

JANUARY 11, 2022

Here is a 2021 Recap of the Indian restaurant industry. . Technological Advances Kick Start 2021 The Indian Restaurant Industry. As the year 2021 approached, everyone preferred to forget about their problems and look forward to a bright and promising future. April: Getting Through The Pandemic Once Again . (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. With vaccines rolling out, 2021 will hopefully be the year that restaurant operations can resume as normal. Keep reading to discover why this kind of solution will be critical for restaurants in 2021. . . Reduce Face-to-Face Contact.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. All five restaurants are slated to open in 2021.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. All the furniture within the space is designed to be mobile and flexible.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. an hour in some states. And these are all problems that tech cannot fix. Starbucks is a good example.

Mobile Ordering 110

Mobile Ordering Customer Service Food Order Online Ordering 110

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 139

Online Ordering Fast Casual Mobile Ordering Point of Sale 139

Restaurant Engine

JANUARY 12, 2022

each year from 2016 to 2021. Whether it’s the COVID-19 pandemic or simply the passage of time, in 2021, more commercial restaurants began experimenting with food trucks. The food truck seems to be a catalyst for experimentation in the restaurant industry in 2021 and 2022. Food Truck Mobility is a Plus.

Food Truck 64

Food Truck Food Mobile Ordering Food Safety 64

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Restaurant Clicks

DECEMBER 31, 2021

Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. Order Online. Order Online. Defonte’s Sandwich Shop. It tasted like a pizza in a sandwich.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Now, the City Council of New York City has voted to extend local law 1932-A until March 31st, 2021. The state of the restaurant industry in New York is grim, but restaurateurs are rising to the challenge and adapting.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. If you have control within your brand to program kiosks, first things first: Add food pictures and descriptions for every menu item, down to the sauces.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52