Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. In fact, nearly 16,500 restaurant reopen in April 2021 just as restrictions began to start being lifted, according to recent data from. restaurant scene.

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. 78 percent of Canadians have ordered delivery within six months prior to the survey.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Which brings us to the next point on deliveries. DELIVERY: Food deliveries have soared in the past couple of months.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. What's that mean for restaurant safety? Curbside Appeal.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, most restaurants were still getting more delivery orders than ever.

Delivery 78

Delivery Online Ordering Food Website Management 78

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: 1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. 4: Refine Take Out and Delivery.

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2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Restaurant and bar employment (as of July 2021) remains down by 1.5 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. Increased Safety and Sanitation. Downsizing.

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2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

The Restaurant Group

MAY 3, 2021

will use food apps by the end of 2021. But even in the post-COVID-19 world, new technologies can help new restaurants emerge and establish a more robust presence of establishes food chains. Let’s look at the essential tech advancements that can reshape the restaurant sector for good in 2021: Delivery Apps for Online Ordering.

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2021 Kitchen Safety Online Ordering Food Safety 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law.

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Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay.

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2021 Online Ordering Kitchen Safety Outdoor 78

Modern Restaurant Management

OCTOBER 20, 2021

Nearly three-fourths of respondents reported using the channel at least 1x weekly, a slight decline from May 2021. Takeout and delivery also have remained constant since May 2021 — 66 percent used takeout at least one time weekly, and 52 percent used delivery. Why Breakfast Is Back. see below).

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2021 Dine-in Customer Service Casual 215

Modern Restaurant Management

APRIL 22, 2021

How are restaurants going to compete for the level of talent needed to make a full recovery in 2021? There are also political and economic factors in play as the restaurant industry builds towards recovery in 2021, with a $15 per hour minimum wage proposal making its way through the legislature.

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Hiring Food Safety Online Ordering 2021 141

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Open and clear communication across our organization has been pivotal.

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Goliath Consulting

JANUARY 6, 2022

The demand for food delivery services increased when COVID-19 emerged. These third-party delivery services provide independent delivery personnel to deliver food to customers through their apps with a delivery fee and tip for the delivery driver. The positive side of third-party delivery services.

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Delivery Food Customer Service Online Ordering 78

The Restaurant Times

JANUARY 11, 2022

According to research by the National Restaurant Association of India ( NRAI ) , the Indian food services business experienced a 53% decline in FY2021 as compared to the previous fiscal year. . Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

MAY 3, 2021

In this complex web of factors, the takeaway for QSRs is that they must be more adaptable than ever, with tools and systems in place that focus on the lasting effects of the pandemic, particularly focused on mobile ordering and contactless efficiencies. Automated Safety. Simplified Mobile Experience.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. in the online food delivery sector.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. As restrictions continue into 2021, shared kitchens have an opportunity to help small businesses make the most of new opportunities.

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2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety.

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Loyalty Program Mobile Ordering Online Ordering Customer Experience 203

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Digitize Tedious Tasks. Expect the Unexpected.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. Meeting or Exceeding Customers’ Needs.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important. and Ed say.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188