Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). We are focusing here one essential piece: food costing.

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Delivery Food Food Safety Pricing 214

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. People are self-quarantining at home, on edge and ordering in. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!).

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Delivery Food Safety Mobile Ordering Customer Experience 204

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

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Delivery Ordering Transportation Food Order 144

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Delivery Kitchen Safety Social Media Online Ordering 168

Crunchtime

APRIL 23, 2020

In the face of COVID-19, both restaurants and convenience stores have shifted their operations to support order and delivery services. But they also need to be vigilant about the two sides of food safety: employee hygiene and food preparation.

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Food Safety Food Food Order Delivery 78

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

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Delivery Food Safety Online Ordering Food Order 189

ChowNow

JULY 28, 2020

As restaurants continue to adapt to the new normal of business during the COVID-19 pandemic, safety and convenience are critical concerns. It only makes sense that curbside pickup—in which customers pick up their food straight from their cars—has skyrocketed in popularity. . You may be familiar with the Curbside menu item.

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Ordering Online Ordering Mobile Ordering Food Safety 143

Modern Restaurant Management

JUNE 3, 2020

At the moment, delivery and takeout are the lifeblood of the restaurant industry. The team at Chowbus connected Modern Restaurnt Management (MRM) magazine with Mr. Pan, a 36-year-old living delivery driver in Chicago, to learn more about what his daily life is like now during this pandemic. Now I do 35-40 orders per day.

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Delivery Customer Service Healthcare Food Safety 165

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Those using delivery “much more” jumped from 19 percent in April to 37 percent in August. Chief among those habits?

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Delivery Loyalty Program Online Ordering Dine-in 203

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Deliveries, payroll, paying vendor invoices, and so on all happen on their own cadence. Oversee incoming deliveries. Stock incoming inventory.

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

SEPTEMBER 10, 2020

The UAV industry is on the cusp of an historic decade with on-demand drone delivery solutions taking flight. Both tech giants like Amazon and Alphabet as well as startups are rolling out new models of aerial delivery in a bid to appeal to consumers’ appetite for quicker, cheaper, on-demand delivery. A New Market Landscape.

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Delivery Consumer Goods 2024 Food Safety 246

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Dining/fast food/take out.

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Mobile Ordering Online Ordering Ordering Loyalty Program 197

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Set up Designated Pickup and Delivery Space. This can also streamline your pickup and delivery operations. . Choose the Right Packaging.

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Delivery Front of House Mobile Ordering Download 160

Foodable

JUNE 8, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Steven Sperry , the founder and chief executive officer of Minnow , to explore the ins and outs of food safety. Minnow is solving the last-mile problem in food delivery,” says Sperry.

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Food Safety Food Hospitality Food Order 55

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, most restaurants were still getting more delivery orders than ever.

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Delivery Online Ordering Food Website Management 78

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

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Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

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Hospitality Ordering Front of House Customer Experience 230

Cheetah

NOVEMBER 18, 2020

Over time, we learned that we share the same values of using fresh quality foods and giving to the community – that’s where our relationship started and that’s what it continues to build on. Zareen Kahn’s Mission to Change the Indian/Pakistani Food Experience. Authentic Food Cooked with Love. COVID-19 Can’t Stop Zareen’s.

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Ordering Food Supply Customer Experience Online Ordering 139

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

MARCH 24, 2020

Should I pivot my business model and start offering delivery? But is delivery something you should pursue? First question: before the current crisis, had you ever considered delivery for your customers? You’re not set up for taking orders over the phone, or online. Taking Orders : How do you plan to accept orders?

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Delivery Point of Sale Online Ordering Insurance 126

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever.

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2021 Front of House Social Media Back of House 370

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. However, with increased demand comes the need for effective delivery management. However, with increased demand comes the need for effective delivery management.

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2023 Delivery Management Management 59

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Can corona spread through food ordered online. Follow Safety guidelines. Provide Extra training.

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Delivery Online Ordering Kitchen Safety Employee Relations 98

Deliverect

APRIL 20, 2020

Over the past few months, delivery and takeout have become a lifeline for restaurants across the globe. Food delivery was booming business before we were hit by the coronavirus. And now more than ever, swift, convenient and efficient online ordering options have become the norm. Delivery and takeaway are here to stay.

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Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. In lieu of available labor, companies are turning more to automation.

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Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

MARCH 10, 2022

However, in order for the business interruption component to trigger within a property program, there needs to be an insurable “physical” property damage or loss due to a covered peril. New Risk and Exposures Post-Pandemic.

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Insurance Food Safety Employee Relations Front of House 175

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

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POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

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Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 27, 2023

Customer Trends As eateries chart new courses in the tech terrain, they also face the challenges of keeping up with changes in customer preferences, specifically toward transparency in ingredients and more health-focused foods.

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2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

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Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

MAY 22, 2020

Amidst the current lockdown, the restaurant industry has observed a spike in demand for delivery-only services. The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. What Measures Can Delivery-Only Restaurant Take To Ensure Proper Food Delivery .

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Delivery Operations Kitchen Safety Food Safety 98

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

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Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service.

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Technology Loyalty Program Mobile Ordering Download 180

Goliath Consulting

JANUARY 6, 2022

The demand for food delivery services increased when COVID-19 emerged. These third-party delivery services provide independent delivery personnel to deliver food to customers through their apps with a delivery fee and tip for the delivery driver. The positive side of third-party delivery services.

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Delivery Food Customer Service Online Ordering 78