7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Recommended Reading: How to Boost Customer Retention with Your Restaurant’s Online Marketing Engaging Social Media Accounts ??

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Brand Engagement.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products. Now brands are trying to balance speed to market and operational readiness.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. QSRs and fast casuals are right to innovate and add to the drive-thru lane, but the investment is only as good as the execution, according to consumers. In other words, you have to be quick.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

MAY 5, 2022

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events. Innovative Loyalty Schemes. Marketing and publicity. Flyfish Club.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 75

Loyalty Program Social Media Customer Service 2022 75

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. To keep listening to Fast Casual Nation, check out the podcast on iTunes Now!

Fast Casual 63

Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

The Restaurant Times

JANUARY 11, 2023

According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. These apps are also the perfect way to run loyalty programs for customers. Or you could set up self-checkout kiosks and fast-food joints. . How Should You Integrate Automated Order Taking? Self-Service Kiosks.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 7.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C, White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. percent year over year according to Black Box Intelligence’s Market Share Report. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 12, 2019

As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. In 2020, 65.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Restaurant365

JULY 8, 2021

” In addition, across all major segments, from fine dining to quick service restaurants to fast casual, owners and operators reported that “off-premises dining represents a larger proportion of sales than it did pre-coronavirus.” You may have had to lay off or furlough some of your team in 2020.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.K.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline. percent demand decline. Beauty care, SPA, and fitness center. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

DECEMBER 20, 2023

– Corin Camenisch, Product Marketing Lead at SumUp AI is revolutionizing the industry, but we’ve only scratched the surface. Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

FEBRUARY 17, 2021

restaurants, the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35 percent traffic decline in April to a -11 percent visit decrease in December compared to year ago, reports The NPD Group. Carry-out ended 2020 holding 46 percent of off-premises order share. Restaurant Resiliency.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

MAY 28, 2021

Clean Juice Chief Executive Officer, Landon Eckles described 2020 as challenging but resolute in lauding its franchise partners and support staff in the company’s response to the global pandemic. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Clean Juice Celebrates Franchisees.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

JUNE 17, 2021

Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia. including the Northeast, Upper Midwest, California, Florida, Oregon, and Washington and large metro areas such as Pittsburgh and many of its surrounding markets. Taco John’s International Inc.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 25, 2021

“As we begin our aggressive growth into new markets, there is no better partner than Meritage. Its commitment to quality has established the brand as the go-to restaurant in its markets. Additionally, the brand signed 14 franchise agreements for target markets such as Florida, Texas, Virginia, and Indiana.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JUNE 15, 2021

Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Plus in the first quarter of 2021, DoorDash’s non-restaurant orders climbed more than 40 percent from the fourth quarter of 2020. ? Pennsylvania. North Carolina.

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 The $29 million dollar brand revitalization will reinforce Flynn Restaurant Group’s commitment to each market – adding over 1,245 jobs to the local economies. Before and After.

Franchise 171

Franchise Franchising Fast Casual Loyalty Program 171