Remove 2020 Remove Back of House Remove Fast Casual Remove Mobile Ordering
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How Restaurants Can Remain Competitive in 2021

7 Shifts

2020 was a year that the restaurant industry won’t soon forget. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic.

2021 370
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Restaurant Customer Experience 2020: What Customers Expect

Focus POS

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips.

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10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Online and Mobile Ordering Systems. Use order information with inventory management software for smarter purchasing. SkiptheDishes.

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Carbon emissions labeling helps inform our impact on planetary health.

2021 230
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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 189
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Is the ‘Future of Food’ the Future We Want?

EATER

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144