Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Adam Ranier, Writer, Restaurant Manifesto. Writing a good job description.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Kitchen Automation.

Management 182

Management Management BOH Front of House 182

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Recent surveys are showing the vast majority of Americans have been cutting back on dining out.

Technology 176

Technology Loyalty Program Mobile Ordering Download 176

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Customer loyalty is built on a combination of factors that a digital workplace can support, like: Ease of experience : Consumers want the multiple steps of dining in or taking out to be easy. They’ll also be able to hold onto those employees long term.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. This is now the new norm, and we know that some of these changes are here to stay.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Kitchen Automation.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. ” Worry not. Curbside Appeal.

2021 184

2021 Kitchen Safety Food Safety Consumer Goods 184

Cheetah

MAY 14, 2021

In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. This emergency order was initially planned to stay in place for 60 days after restaurants fully resume indoor dining. This emergency order was initially planned to stay in place for 60 days after restaurants fully resume indoor dining.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Sous vide provides a consistent safe dining experience that is healthier than other cooking methods that must add more fat to the preparation process.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. For more information, visit: sba.gov/paycheckprotection.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. For more information, visit: sba.gov/paycheckprotection.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167

EATER

JULY 6, 2020

As basically every expert agrees that indoor dining is a breeding ground for COVID-19, restaurants are reconsidering opening their dining rooms as state’s struggle to reopen. Among the biggest restaurants to remain closed, McDonald’s has announced that it will not be opening any restaurant dining rooms over the next 21 days.

Kitchen Safety 97

Kitchen Safety Back of House Food Safety Dine-in 97

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Numerous restaurants went non-operational, while many shut down permanently.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 129

Hotels Fine Dining Dine-in Front of House 129

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. And now more than ever, swift, convenient and efficient online ordering options have become the norm.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Black Box Intelligence

APRIL 21, 2021

By the end of March and through April of 2020, full-service suddenly found itself in a scenario in which more than 85% of all their sales were going through off-premise. “By By the end of March and through April of 2020, full-service suddenly found itself in a scenario in which more than 85% of all their sales were going through off-premise.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . It’s surely got to be better than 2020. With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. But what’s in store for the industry in 2020? Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.

Hospitality 98

Hospitality Cash Management Influencer POS 98

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. The year had started off strong. But then shelter-in-place orders started. “We Several U.S.

Training 108

Training Café Kitchen Safety Back of House 108

Future Food

NOVEMBER 16, 2020

In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. because Food+Design+Service =Sales=Rent=Profit=Asset Growth. Future Food. Francis Loughran – MD. What’s Changed?

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Perhaps more unsettling is the uncertainty of it all.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 95

Back of House Travel Website Management Hotels 95

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. . Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. As COVID-19 restrictions are lifted across North America, many diners are eager to return to their favorite restaurants. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. ‘Beverage’ sentiment remained essentially flat quarter over quarter in Q3. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84