Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 10, 2023

Why You Need a Restaurant Website Digital marketing is crucial to restaurant growth because most diners aren’t just looking up information on your website, they’re also examining your menu online. Online ordering Delivery and takeout have risen since the pandemic. So do you need a restaurant website? Yes, you do.

Social Media 196

Social Media Mobile Ordering Email Marketing Online Ordering 196

Modern Restaurant Management

DECEMBER 20, 2023

– Corin Camenisch, Product Marketing Lead at SumUp AI is revolutionizing the industry, but we’ve only scratched the surface. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Restaurant365

DECEMBER 12, 2019

From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. How was technology used in 2019?

2019 88

2019 Technology Front of House Mobile Ordering 88

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options. There are 6.92

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. percent over 2019, and average check increased by a remarkable 22.9 In short, consumers are ordering more food, and for larger parties. percent compared to 2019. .”

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

OCTOBER 15, 2019

For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4 percent for the third quarter of 2019, it doesn’t show much of a decline from the average 0.8 All segments experienced negative same-store sales growth during the third quarter of 2019. percent growth.

2019 84

2019 Point of Sale Small Business Consumer Goods 84

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. There has been a significant rise in the demand for food delivery since 2019. Having a business strategy involves conducting market research, analyzing competitors, and identifying unique selling points.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

JANUARY 2, 2020

California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens. New York City Bans Foie Gras : On October 30, 2019, the New York City Council passed an animal welfare bill package with a 42-6 vote. Legislation.

2019 84

2019 License Restaurant Law Website Management 84

Modern Restaurant Management

OCTOBER 1, 2020

The research captures year-over-year drive-thru performance and compares the consumer experience at quick service restaurant (QSR) brands in multiple categories including order accuracy, speed, taste, and service. Ten major brands and 1,490 drive-thru visits were included in the study conducted by the mystery shopping market research agency.

2020 180

2020 Mobile Ordering 2019 Customer Service 180

The Restaurant Times

JUNE 29, 2020

According to data, cloud kitchen revenues in the UAE and Saudi Arabia jumped 160 percent in 2019 and is currently worth more than $65 million. Despite the favorable dynamics, a proper cloud kitchen marketing plan is integral for ensuring business longevity. How To Market Your Cloud Kitchen In Saudi Arabia.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Modern Restaurant Management

MAY 28, 2020

Recent surveys show that Americans are less likely now to visit restaurant locations, order takeout or get food delivered to them. They have focused on mobile, the device near and dear to all of us. Why Is Mobile Ideal? Mobile devices have gone from being the second screen to now the main screen in the house.

Mobile Ordering 181

Mobile Ordering Point of Sale Back of House Download 181

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Top Foods of 2020.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Imports during 2019 totaled 21.6 11-16, 2019.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. The cost to start a delivery service can depend on many factors, such as labor needs, POS upgrades, and marketing costs.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

MAY 20, 2020

Email Marketing: Keep People Informed. The Power of Mobile-First Design. It's no secret that millions upon millions of people own smartphones, tablets and other types of mobile devices these days. Therefore, you need to make sure that your menus are easily readable on any mobile device a customer happens to be using.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. Covid-19 naturally accelerated the growth of the global food and beverage delivery market. In this article, he explores why coffee delivery services in China are popular and how they are influencing the country’s wider coffee market.

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Launched in 2019, they partner exclusively with black-owned restaurants. Black and Mobile is also the first to provide inner city neighbourhoods with delivery services they didn’t have while hiring directly from these communities.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. Retaining and Attracting Employees. Prioritizing Employee Efforts.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Older people coming back to the market. Visits at P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Obviously, the menu, brand, marketing, and many other factors need to be considered. Throughout 2021 the market worth is expected to reach $1.4

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

RGU

DECEMBER 15, 2019

​ by Cherryh Cansler EVOS worked with ShopAdviser on a six-week mobile marketing campaign across four locations in Florida. Earlier this year, the marketing solutions company polled dozens of QSR and fast casual restaurant owner/operators to uncover what was missing in their marketing strategies.

Fast Casual 52

Fast Casual Casual Marketing Mobile Ordering 52

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change. .

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

2020 192

2020 Loyalty Program Point of Sale 2019 192

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. Guests are enthusiastic to return to in-person dining, and restaurants have an opportunity to extend that excitement both before and after their visit through marketing automation.

Dietary Restrictions 177

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

AUGUST 2, 2021

The comparable week in 2020 (to July 25), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Across all states, value velocity remains strongly positive compared to last year, with all key states now ahead of 2019. Sales velocity is now +34 percent vs July 27, 2019. California.

2021 180

2021 Point of Sale Equipment 2019 180