Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 3, 2020

Cookies also surged in order frequency, with Skillet Chocolate Chip Cookies seeing a 1,193 percent increase in orders compared to the first half of 2019. percent of Americans excited to order this 2019 staple. compared ordered behavior from January – June 2020 and January – June 2019. Frose is out, with only 2.1

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JULY 1, 2020

Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. percent to 77.9.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “Alex and the Ordermark team have a deep understanding of the challenges that independent restaurants face.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 14, 2020

Whether it’s helping them adjust to evolving guidelines or uncovering additional sources of profit, we’re committed to staying right beside our operators through it all, helping them Make It." " US Foods has also officially rebranded its "Make It Now" site as "Make It This Winter."

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water. billion on average.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. It comes straight from our subjects.”

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. a WiFi marketing and analytics platform for digital agencies, in December 2019. Through a QR code, guests can easily scan the code and join the waitlist through Yelp.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The average profit margin for US restaurants in 2022 was 10.6% , showing it’s slowly inching back to pre-pandemic levels (12% in 2019). QSR Magazine , 2019) There are 155,448 single-location full-service restaurants in the US.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122