Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

Delivery 132

Delivery Cash Management Point of Sale Back of House 132

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

BNG Point of Sale

SEPTEMBER 2, 2021

The data can be used to calculate how many tables and chairs you need for your restaurant or even how much food to order. Restaurant Revenue Per Square Foot: What Are Your Sales? . The sale per square foot of your restaurant is a good indicator of how much money you will make. For Full-Service Restaurants .

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Restaurant sales in the US grew from $842.3

2024 52

2024 Operations 2023 Loyalty Program 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. Quick-service and fast casual restaurants fall under the limited-service umbrella. That’s who we serve at Black Box Intelligence.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site.

Fast Casual 52

Fast Casual Point of Sale Fine Dining Casual 52

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Black Box Intelligence

MAY 23, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales Growth Weakest Since July Restaurants saw their year-over-year same-store sales and traffic growth fall for the third consecutive month in April. Same-store sales growth was 1.3% Same-store sales growth was 1.3%

Webinar 52

Webinar Point of Sale 2022 Front of House 52

Qu

SEPTEMBER 16, 2022

We do not believe that POS is dead – rather that POS is Not the Center of the Restaurant Ordering & Commerce Universe anymore. When There Was Only One… Restaurant ordering used to revolve around the POS. The POS term was formed when there was just one main point of sale – the register in the restaurant.

POS 52

POS White Paper Point of Sale Cash Management 52

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

EATER

AUGUST 13, 2020

How one Brooklyn hotspot has turned itself into a successful fast-casual restaurant during the pandemic Before the pandemic, eating dinner at Brooklyn restaurant Peaches Hot House meant writing a name on a whiteboard in the vestibule and waiting to be called for a table in a packed dining room. 15 gallons of cocktails.

Front of House 99

Front of House Back of House Point of Sale Fast Casual 99

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Restaurant Engine

MAY 13, 2020

As of the two weeks ending May 9, sales at Georgia’s restaurants increased 102.5%. Although these are impressive numbers when measured weekly, absolute revenue is still lower than in 2019 when taken in the context of year-over-year change. The result? Texas reopened on May 1st.) Texas reopened on May 1st.)

Point of Sale 105

Point of Sale Fast Casual Dine-in 2019 105

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Aaron Allen & Associates

SEPTEMBER 30, 2022

Plant-based foods and alternative proteins have seen incredible growth over the last few years. the plant-based food market has been growing at a 16% CAGR (2018–2021) — more than twice the growth of foodservice (6% CAGR) and more than four times the growth of coffee (3% CAGR). for plant-based food was reaching the $7 billion mark.

Marketing 105

Marketing 2022 Point of Sale Allergens 105

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Online Ordering and Delivery Penetration.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Aaron Allen & Associates

MARCH 19, 2020

It’s amazing how fast this crisis is moving and how transformative and long-lasting the consequences will be globally. that signup for the platform for 30 days, and that existing DoorDash restaurants will not pay commission fees on pickup orders. Ignoring macro risks is riskier than ever. Restaurant Industry Coronavirus Timeline.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., The WahlClub awards guests one point for every eligible $1 they spend at participating Wahlburgers locations throughout the U.S.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Black Box Intelligence

SEPTEMBER 13, 2021

Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Tracking comparable sales allows you to know whether your performance is consistent with the rest of the market, or if your restaurant is an outlier among the competition. Comparable Restaurant Foot traffic.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

DECEMBER 18, 2019

Restaurants are serving plant-based burgers, with either Impossible Foods or Beyond Meats. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products." 73 percent believe they can get protein from other food sources. JACK of all trades.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

NOVEMBER 1, 2019

" Macaluso added that the sales lifts from upgrading to a newer, smaller and more efficient prototype have been unlike others he has seen in his 25-year QSR career. The brand has rebuilt nine restaurants since 2018, generating first year-over-year comp sales ranging from +29.8 Krystal Eyes Refranchising. percent to +107.5

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Hospitality Recovery Coalition. Unfortunately, many already have. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

EATER

JUNE 28, 2021

Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order. San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country.

Delivery 90

Delivery Restaurant Law Email Marketing Customer Service 90