Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 189

Loyalty Program Online Ordering Cash Management Point of Sale 189

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world.

POS 60

POS Delivery Cash Management Point of Sale 60

EATER

FEBRUARY 10, 2022

DoorDash Capital is actually a cash advance and a fee, okay? DoorDash Capital will offer what the company describes as “fair, fast and convenient financing” which they say can help restaurant owners cover payroll and rent if revenue comes up short, to establishments that use DoorDash to handle delivery and pick-up orders. Shutterstock.

Cash Management 104

Cash Management Point of Sale Online Ordering Advertising 104

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. The company conducted over 750 trips between July and August of 2019.

2019 136

2019 Mobile Ordering Online Ordering Customer Experience 136

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 216

2022 Customer Service Online Ordering Website Management 216

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. " Remarkable Resiliency. Visits at P.M. Check values up.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. Delivery combos are the new Prixe Fixe—so have your staff help and get creative with your offerings! Engaged employees are also less likely to turnover.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Currently, restaurants may be added to delivery apps without their permission. Litigation. Legislation. Administrative Developments.

2020 111

2020 Restaurant Law Employee Relations Mobile Ordering 111

Modern Restaurant Management

NOVEMBER 2, 2020

Owning the delivery revenue stream. Delivery has become a staple for restaurants who never thought it would have to be. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Marketing4Restaurants

APRIL 1, 2021

With the recent listing in the UK of Deliveroo, we look at the Deliveroo business in Australia along with the other Restaurant Delivery Aggregators to see what the next 12 months will hold for them and for Australian restaurants. We believe that this will decrease the valuation of restaurant delivery aggregators. Ethical Investing.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

MBB Hospitality

SEPTEMBER 12, 2019

Is restaurant franchising on the rise in 2019? According to the International Franchise Association’s latest report which was in 2018, the overall franchise industry is expected to continue to do well all throughout 2019. Food delivery apps for these restaurant franchises are on the rise to facilitate the whole process.

Franchise 40

Franchise Franchising 2019 Cash Management 40

SpotOn

MAY 6, 2024

Tipped food service workers can be paid a cash wage of $10.65, with a tip credit of $5.35, bringing the total pay per hour to $16. In 2019, the minimum wage rate in these areas, while higher than the rest of the state, was $2 less than New York City proper. For both large and small employers, the minimum wage is $16. Minimum wage $16.00

2024 52

2024 Cash Management Restaurant Law Small Business 52

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. However, velocity remains strongly positive versus last year (+43 percent) and 2019 (+20 percent). Sales velocity is now +20 percent vs August 24, 2019.

2021 142

2021 Point of Sale White Paper 2019 142

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

Restaurant365

MAY 7, 2020

General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Communicate your distancing requirements with third-party delivery drivers and other suppliers. Managing Food Pick Up and Delivery. Install sneeze guards at cash registers.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

EATER

DECEMBER 16, 2021

With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services.

Back of House 141

Back of House Employee Relations Delivery Mobile Ordering 141

The Restaurant Times

JUNE 25, 2021

From a single restaurant in April 2019, it grew to 4 outlets across top locations in Delhi-NCR in just one year and is growing further. Amit Bagga, CEO & Co-Founder, Daryaganj Hospitality discusses how the brand has been successful in bringing the restaurant experience home with a unique delivery concept.

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 166

2020 Online Ordering Point of Sale Fast Casual 166

Restaurant365

FEBRUARY 8, 2022

It provides your managers with the data they need to help run the business. It also helps prevent overstaffing to prevent cash flow bleeding. You want to prevent inventory sitting on shelves because that affects cash flow. Some operators are using 2019 as a benchmark. Store-level manager accountability.

2022 78

2022 Cash Management Point of Sale Inventory 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. Then came the pandemic: Industry sales plummeted, major restaurant chains faced bankruptcy and restaurateurs did everything in their power to stay afloat by shifting to curbside pickup, adopting delivery models or expanding outdoor eating.

Customer Service 162

Customer Service Cash Management Small Business Communication 162

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Cheetah

APRIL 13, 2021

Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants. Legacy broadline distributors like Sysco and US Foods lacked price transparency and a convenient way for small business owners to search for inventory and manage their daily purchasing.

Operations 78

Operations Food Truck Food Supply Small Business 78

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program. The Main Course. FAT (Fresh.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Hot Schedules

NOVEMBER 12, 2020

Top Five Supply Chain Management Tips. . S uppliers in the hospitality industry have been adversely impacted by the pandemic, with reports of revenues of less than 10% of 2019 levels during the first lockdown. Top Five Supply Chain Management Tips. Printing and stationary – Annually. Supplier Compliance. Related Posts.

Supplies 78

Supplies Management Management Allergens 78

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. On the Road to Recovery.

2020 165

2020 Guest Recovery Kitchen Safety Online Ordering 165

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. percent of Americans excited to order this 2019 staple. DoorDash Deep Dish.

2020 183

2020 Franchise Franchising Food Order 183

Modern Restaurant Management

MAY 27, 2020

Expanding mobile ordering and contactless pick-up or desk delivery. Contactless delivery and drop off for catering. ” “Since mid-March, we have raised enough funds to support the delivery of more than 300,000 meals across nine U.S. Altering seating arrangements to improve spacing between guests.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019.

Mobile Ordering 108

Mobile Ordering Online Ordering Point of Sale POS 108

Modern Restaurant Management

SEPTEMBER 24, 2021

In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. restaurants sales in August are up more than four percent, compared to the same period in 2019. increase over 2019. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 179

Franchise Franchising Customer Experience Fast Casual 179

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

EATER

OCTOBER 28, 2021

As Dan Primack at Axios points out , those losses reported in the IPO filing — occurring every year since 2014 — contradict the chain’s claims in 2018 and 2019 that it was profitable. Sweetgreen’s IPO follows in the footsteps of many restaurant brands (including Oregon-born coffee shop Dutch Bros.

Food Supply 89

Food Supply 2018 Fast Casual 2009 89

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. The key difference is that in a ghost kitchen, a restaurant’s focus is on delivery rather than dine-in.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52