Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs. You can book online or give us a call. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Why is customer retention important?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Do they prefer takeout or dine-in?

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Restaurants often use social media to target users. Increase online orders? Get holiday reservations? Don't let your customers leave your website without offering value. A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Online reservation system. Table management software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 31, 2021

Following new health guidelines all while remaining profitable meant thinking beyond plexiglass dividers and social distancing signage. From poor ordering experiences to flooded phone lines , unsatisfactory communication during this transition time threatens to be a deal-breaker for restaurant-goers. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Searching online. From there, they may check out your website and menu.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Apicbase

AUGUST 5, 2022

When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. Once you nailed down your brand identity, it’s important to make it shine both online and offline. Specific : “increasing sales and social media followers as much as possible” is too generic.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy. POS System.

2022 69

2022 Management Management Loyalty Program 69

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Restaurant365

APRIL 9, 2020

Your online presence is a key component of a successful marketing effort for your restaurant business. Local Search Engine Optimization (SEO) is optimizing your local restaurant website to rank highly on Google pages for the keywords that local area users will search about your city or state (like “best pizza Chicago”).

Marketing 88

Marketing Social Media SEO Email Marketing 88

Deliverect

MARCH 17, 2020

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. Sell your food surplus and/or stock.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

The Restaurant Times

SEPTEMBER 22, 2021

No business can be successful without going online these days. In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Must-have Features For A Successful Restaurant Website.

Social Media 59

Social Media SEO Website Management Online Ordering 59

Restaurant Engine

OCTOBER 5, 2022

Restaurant owners and managers realize the importance of making their restaurant and their food shine on Instagram. With more than one billion active monthly users and a focus on visuals, Instagram is the perfect social media platform to showcase your restaurant’s dishes. 1: Instagram has a Huge Reach. tweet this).

Social Media 72

Social Media Food Website Management Consumer Goods 72

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Social media has taken on a major role.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Lavu

SEPTEMBER 29, 2023

Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Goliath Consulting

JUNE 23, 2023

Furthermore, AI-powered scheduling software can automate staff rostering, taking into account factors such as peak hours and employee availability, resulting in efficient labor management. These virtual assistants can handle reservations, answer common queries, and even recommend dishes based on customer preferences.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

SpotOn

APRIL 2, 2024

Pandemic-era dining meant QR codes, online ordering , expanded delivery options, and lean staffing. Omnichannel means that guests have a convenient way to order and pay no matter where they are. A unified commerce strategy can help inform operational decisions around labor management and menus. It’s no easy feat.

Online Ordering 40

Online Ordering Customer Experience Point of Sale Retail 40

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. In order to understand why cybersecurity is important for restaurants, you only need to scan the recent headlines. Why Is Cybersecurity Important for Restaurants?

Website Management 203

Website Management Retail Small Business Online Ordering 203

Restaurant Clicks

NOVEMBER 19, 2021

2107 Hendricks Ave, Jacksonville, FL 32207 Phone: 904-396-9922 Visit Website. Complete the private dining request form on the website, and the restaurant will finalize every detail for the perfect event. Make a Reservation. 14549 Beach Blvd, Jacksonville, FL 32250 Phone: 904-223-1534 Visit Website. Make a Reservation.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

Modern Restaurant Management

OCTOBER 21, 2019

There’s no question that the restaurant delivery and reservations experience has become increasingly digitized in recent years, and there’s no sign of this trend slowing down in the future. also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. Claim your social media space. A helpful tool in developing your branding strategy is to look at restaurant marketing case studies online and analyze what did and didn’t work. Always innovate.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

ChowNow

JUNE 29, 2020

With a contactless dine-in model, your customers can view your menu, place an order, and pay using their own devices. If you use ChowNow for online ordering, it’s simple to create a dine-in option that’s convenient and safe. Use all of the online ordering channels you have. How will guests order?

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Digital tables are tables reserved through apps. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Build your menu around what your best customers repeatedly order and optimize it for maximum efficiency. Or a special offer of free delivery on second or thirds orders.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Lavu

MARCH 6, 2020

This way, restaurant owners and managers can unlock insights into such data and turn the insight into action. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . Online reservation platforms and review sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Open for Business

MAY 4, 2023

“We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Regularly check and update: Your business’s website Social media accounts Google, Yelp, OpenTable, and other business profiles 2.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78