Touch Bistro

JULY 21, 2021

The restaurant has become so popular, in fact, that they were having trouble managing the high volume of phone calls they were receiving for takeout and delivery orders. However, busy phone lines were not the only challenge the restaurant faced in managing its takeout and delivery operations.

Online Ordering 89

Online Ordering Ordering Point of Sale Customer Experience 89

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. Use Local Links : Include links to other local sites and directories to help establish your online presence in your local community. What Is Local SEO? More on this in the next topic!

SEO 195

SEO Website Management Email Marketing Online Ordering 195

ChowNow

FEBRUARY 5, 2021

When looking for the right online ordering platform for your multi-location restaurant, it’s important to choose one that will help you remain profitable and give you the tools you need to run a successful business. . While there is no shortage of online ordering services to choose from, not all online ordering partners are alike.

Online Ordering 78

Online Ordering Ordering Email Marketing Mobile Ordering 78

Modern Restaurant Management

MAY 15, 2023

Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

NOVEMBER 7, 2023

The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. That’s because 41 percent of people prefer to order food online rather than in-store. But there are a few things to consider that can make a difference in driving impact for your business.

Marketing 199

Marketing Social Media SEO Front of House 199

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 195

Mobile Ordering Cash Management Online Ordering Front of House 195

7 Shifts

AUGUST 20, 2020

Fortunately, tech can help boost operational efficiency in restaurants. How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? In fact, labor is one of the biggest costs for restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

FEBRUARY 12, 2024

Beyond the brick and mortar, there are many digital assets to manage during the transition phase. The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO.

Social Media 148

Social Media SEO Online Ordering Website Management 148

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 122

Technology Operations Loyalty Program Point of Sale 122

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. For instance, savvy QSRs like Dunkin’ are upgrading their network operations center to improve connectivity for new digital assets, like Dunkin’s recently released mobile app.

Mobile Ordering 190

Mobile Ordering Online Ordering Front of House Fine Dining 190

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms.

Online Ordering 186

Online Ordering Point of Sale Website Management Inventory 186

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using eco-friendly procedures in your restaurant’s operations will demonstrate your dedication to sustainability.

Loyalty Program 145

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 145

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. There’s a common misconception that building a restaurant website will incur significant expense or require advanced technical skills. Why is a restaurant website important?

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. So how can restaurant operators increase the profitability of online menus? In fact, in a May 2021 survey of 800 U.S.

Menu 191

Menu Mobile Ordering Online Ordering Website Management 191

Goliath Consulting

MAY 22, 2024

Handling restaurant reviews effectively is crucial for maintaining a positive online presence and fostering customer loyalty. Positive reviews can boost your restaurant’s online rating and attract more customers. Ovation specializes in customer engagement and feedback management. rating than one with a 4.

Website Management 78

Website Management Customer Experience Online Ordering Point of Sale 78

Modern Restaurant Management

OCTOBER 30, 2023

In this article, you’ll learn how to improve your restaurant’s online presence and how it will land you in front of thousands of hungry customers in your local area. SEO (search engine optimization) is the practice of optimizing a website or content in an effort to rank higher on a search engine results page (SERP).

SEO 178

SEO Website Management Online Ordering Information 178

The Restaurant Times

SEPTEMBER 10, 2021

Restaurateurs have been realizing and bridging gaps in their operations with the primary motive of surviving during the pandemic. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

ChowNow

AUGUST 26, 2021

These cases became unbelievably frequent and they’ve somehow become so increasingly routine that it has made it impossible to continue to operate a business under these conditions.”. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Entirely incorrect orders.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

7 Shifts

AUGUST 18, 2020

To help restaurants thrive and adapt, the 7shifts team brought together a number of industry thought-leaders to share how they have adapted their operations to capitalize on the new opportunities in the market. Interested in getting more restaurant industry insights?

Social Media 195

Social Media Email Marketing Online Ordering Website Management 195

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Update Your Online Presence ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

ChowNow

MARCH 26, 2021

These cases became unbelievably frequent and they’ve somehow become so increasingly routine that it has made it impossible to continue to operate a business under these conditions.”. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Entirely incorrect orders.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 225

Mobile Ordering Online Ordering Consumer Goods Customer Experience 225

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

APRIL 2, 2021

Although they did have online ordering in place utilizing third-party delivery services, the processes were not efficient and changes needed to be made to successfully manage the influx of online orders, owner Dani Mai explained. In May 2020, Pho MPH’s online order count totaled just 92.

Online Ordering 188

Online Ordering Website Management Social Media Customer Service 188

Apicbase

AUGUST 5, 2022

Recommended Read : Restaurant POS Systems For Multi-Unit Operations | How to set up your tech ecosystem for rapid growth. Once you nailed down your brand identity, it’s important to make it shine both online and offline. Your online presence, furniture, logo, menu: every aspect should be consistent with your restaurant identity.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. On the other hand, this may increase the operational cost to a great deal.

2022 216

2022 Customer Service Online Ordering Website Management 216

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. It may not look like it at first glance, but every interaction you have with your guests generates data.

Point of Sale 211

Point of Sale Customer Service Email Marketing Website Management 211

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability. How to Increase Table Turnover and Improve Your Restaurant Table Turnover Rate 1.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. And that's not all. Go Digital.

Loyalty Program 189

Loyalty Program Online Ordering Social Media Mobile Ordering 189

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. While some operators have been hesitant to invest in technology, they must reflect on the past two years.

Technology 160

Technology Front of House Online Ordering Back of House 160