7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Goliath Consulting

APRIL 18, 2025

Service is about accuracy and efficiencytaking an order, delivering food, clearing a table. Whether its remembering a regulars order or simply offering a sincere greeting, small actions can build emotional loyalty that no discount or trend can match. Hospitality is how you make someone feel during that process.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Without effective marketing, your restaurant risks getting lost in a sea of options.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

JULY 18, 2025

Once you have your CLV, you can then use it to guide your marketing budget, set realistic revenue goals, and prioritize the guests who drive your business. Instead of focusing on a single order or check size, CLV zooms out. One diner comes in once, orders a $20 pie, and never returns. Let’s say you run a neighborhood pizza shop.

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. Choosing the right menu pricing method is crucial for setting prices that align with your business goals and customer expectations. And value doesnt stop at the plate.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. Real-time order tracking. Order assignment and status updates.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Next time its busy, look around your dining room and ask yourself, What do I see? Is it families, blue-collar workers, business people, hipsters, older generations?

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities.

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

JUNE 6, 2025

That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. Whatever it is, your restaurant’s online presence is shaping the decision of whether or not they’ll place an order.

Social Media 195

Social Media Online Ordering Website Management Email Marketing 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. You can also bundle drinks with appetizers or small bites to encourage higher-ticket sales. Review your inventory and spot areas where there’s over-ordering and spoilage, especially for perishable items like food and garnishes.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. From food costs and labor expenses to inflation and unpredictable sales volume, operating a restaurant business comes with constant, non-negotiable bills. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

APRIL 11, 2025

Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. They influence dining decisions, impact how and where your restaurant shows up online, and play a huge role in how your brand is perceived by people who havent placed an order yet.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Offer convenient payment optionswhether through mobile apps, contactless payments, or traditional methods. Handing out loyalty cards, promotions, or small tokens of appreciation can also enhance the exit experience.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

ChowNow

MAY 2, 2025

What to Include in Your Restaurant Newsletter Every email should have a clear focus, offer real value for your readers, and include a natural call to action that makes it easy for them to take the next step, whether thats placing an order, making a reservation, or planning a visit.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

ChowNow

JULY 25, 2025

Without dissecting what’s increasing business, they keep pumping money into the same two to three channels—when the reality could be that only one of those channels is doing all the heavy lifting, potentially wasting thousands on marketing efforts that bring in zero return on investment. Ignoring those effects gives you an incomplete picture.

Marketing 195

Marketing Email Marketing Loyalty Program Social Media 195

ChowNow

MARCH 20, 2025

Keeping menus updated across various online ordering systems and third-party delivery apps can feel like a never-ending game of catch-up. Manually updating menus across multiple online ordering channels is tedious, time-consuming, and prone to mistakes. The growing popularity of online ordering has only made this challenge more urgent.

Menu 195

Menu Management Management Online Ordering 195

ChowNow

APRIL 25, 2025

Your restaurant brand is the gut feeling a potential customer gets the first time they see your restaurant logo, scroll through your online ordering menu, or walk into your restaurant. Youre not just designing for yourselfyoure designing for the potential customers you want ordering from you day after day.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones. times faster than traditional methods.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Key Features : Automated stock management, low-stock alerts, recipe costing, and mobile accessibility. Restaurant & Bar Inventory in 3 Easy Steps 1.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Lavu

APRIL 4, 2025

With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. Whether you run a small pub or a high-volume nightclub, the right POS system can simplify operations and boost revenue.

POS 78

POS 2025 Bar Point of Sale 78

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business. Of course, this tactic is not an exact science.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

JULY 3, 2025

Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet. Lower Learning Curve Many restaurants’ goal is to grow the business. Unlike traditional models, SaaS platforms can accommodate the growth of a business.

POS 78

POS Point of Sale Management Management 78

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Enhanced Security: Built-in safeguards for customer and business data.

POS 78

POS Management Management Mobile Ordering 78

Lavu

APRIL 17, 2025

On the other hand, POS inventory alerts offer real-time updates, automate ordering, and minimize human mistakes. Many modern systems also include the ability to instantly 86 out-of-stock items, ensuring unavailable dishes are removed from menus in real tim epreventing order issues and improving the guest experience.

Inventory 78

Inventory POS Small Business Mobile Ordering 78

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? What Is a self-order kiosk? Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Thats where Lavu leads the way.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Lavu

APRIL 17, 2025

It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses. Enhances Supplier Management : Boosts ordering accuracy and supplier relationships.

Inventory 78

Inventory Food Waste Mobile Ordering 78

The Restaurant Group

JANUARY 26, 2025

Loyalty programs offer dining rewards, creating a bond between customers and your business. Subscription-Based Programs: Customers pay a small fee for perks like monthly dining discounts or personalized dining experiences. Mobile app rewards, gamified loyalty systems, and social media engagement rewards are now common.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

Lavu

JULY 11, 2025

Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. Starting today, Lavu merchants will be able to see and auto-accept all orders, as well as analyze data across all locations and platforms using a single tablet. Khatri, CEO of Lavu. “By No problem!

POS 78

POS Delivery 2025 Online Ordering 78

Lavu

JULY 11, 2025

As we move through 2025, this integrated system enables restaurants to manage every transaction—from online orders to in-store purchases—through a single, seamless platform. Get a Free POS Demo About Lavu Lavu is the world’s leading restaurant management platform for small and medium-sized restaurants. Learn more at Verifone.com.

POS 78

POS 2025 Point of Sale Mobile Ordering 78

Modern Restaurant Management

JULY 1, 2025

Restaurants are a tough business, with only 50 percent of newly opened restaurants surviving to the five year mark. Handwashing sinks must be high enough to accommodate wheelchairs, scooters and other mobile devices sliding beneath them in order for the person to reach the faucet, soap and sink basin. Currently, 67.6

Mobile Ordering 221

Mobile Ordering Loyalty Program Fine Dining Small Business 221