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Four Reasons Why Mobile Order and Pay Can Ease Staffing Shortage Pressure

Modern Restaurant Management

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. So just how do you meet this return of demand while operating with a smaller team? Mobile order and pay takes care of a lot of the admin side of a shift. Reduce Admin Tasks. Reduce Wait Times.

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Long Live Digital Dining: How Consumers’ Appetite for Mobile Apps and Online Ordering Will Continue

Modern Restaurant Management

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.

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The Benefits of Mobile POS and Conversational Ordering for Table Service

Squirrel Systems

Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. This minimizes waiting times and streamlines the ordering process.

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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. Prioritize vulnerabilities that matter and patch operating system and application software frequently. What Is Ransomware?

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Four Tactics Restaurant Managers Can Implement Now to Improve Employee Engagement

Modern Restaurant Management

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands. Instead, it’s a two-way street that allows both managers and restaurant staff to interact in real-time.

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Moves Modern Restaurants Are Making in 2024

Modern Restaurant Management

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology. Orders come from a multitude of places. Food availability is often in flux.

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