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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The Splintered Path to Purchase The path to purchase has splintered, and Gen Z is in the driver’s seat. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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Untapped Areas of Profitability in a Full-Service Restaurant

Squirrel Systems

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Implementing a Strategic Digital Loyalty Program A well-executed loyalty program can increase customer retention and repeat visits.

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Why More Breweries Are Switching to Modern POS Systems in 2025

Lavu

Serve scaled-down food portions or finger food that doesn’t require utilizing utensils so visitors can avoid the conventions of taking a seat at a table setting. This information will help plan marketing programs, develop sales, and reordering. Keep up with your inventory. Why are breweries switching POS systems in 2025?

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How Does a POS System Work? Everything You Need to Know

Lavu

Restaurant-Specific Tools : Manage menus, seating, reservations, and customer preferences. Customer Programs Allow customers to personalize their orders with dish modifiers. This prevents stockouts, minimizes waste, and helps restaurants and retail businesses stay on top of their inventory. system uptime.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Very little brand loyalty or company allegiance existed; it was without a doubt a sellers market and whoever could pay the most per hour was winning. more an hour.

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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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