Remove Loyalty Program Remove Mobile Ordering Remove Training
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. The chain’s documented emphasis on training shows in its strong performance on service quality and value.

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‘Great Partners Build Great Brands’

Modern Restaurant Management

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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How to Increase Restaurant Sales: 15 Strategies That Drive Revenue

ChowNow

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

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FAQ: ChowNow’s New, Free Loyalty Program for Restaurants

ChowNow

That’s why we’re excited to introduce a new, free loyalty program for your restaurant. What is ChowNow’s new loyalty product? ChowNow’s new loyalty product is a membership program between diners and your restaurant. ChowNow’s new loyalty product is a membership program between diners and your restaurant.

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Patio Power: Strategies for Optimizing Outdoor Dining

Modern Restaurant Management

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. Orders get sent directly to the kitchen in real time, payments happen at the table, and servers can cover more ground without missing a beat. Let guests order that second round when they’re ready.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.