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Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? There was a time when 70% of F&B employees didn’t receive training for customer service. A well-structured restaurant training program will let you turn this around.
Smart ways to keep your restaurant or bar running cool, safe, and efficient all season long. Summer brings sunshine, longer days, and—if you’re not prepared—hot kitchens that slow down service, impact food quality, and push your staff to the edge. Here’s how to prep your kitchen to beat the heat. Your staff.
This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.
The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.
Can you provide an example of how you’ve improved employee performance through training? How do you ensure compliance with food safety and hygiene regulations? Can you provide an example of how you’ve improved employee performance through training? How do you handle situations where an employee is underperforming?
On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.
It was that first time in the lead position – the commander of the kitchen brigade. You walked through the kitchen greeting each person at his or her station finally coming to rest at a stainless table that will be your workspace. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.
The labor-intensive environments that have been typical in kitchens are nearly impossible to maintain. Chefs who are able to develop systems of production that work with fewer people will find a gold star on their resume. [] STREAMLINED MENU PLANNING. Doing more with less will be the name of the game.
How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? How do you ensure a team-oriented approach to working with the kitchen staff and other waiters?
So, here you are – a young first year cook or maybe a freshman culinary student; a seasoned line or banquet cook, or maybe even a newly appointed sous chef in a property. It shows you how the kitchen works and helps to qualify who the players are and what their roles might be. You want more! This is where real cooking CAN take place.
Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Training locks in that potential.
US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision.
Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.
That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. This will help you avoid purchasing more than you need.
Health, Allergen, and Food SafetyTraining and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cooking specific menu items. Undercooking.
Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.
When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare.
It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy. Contest Details.
This flexibility will key as the cold season approaches (6). TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14). A big part of the trend of automation for customers will revolve around new payment and menu alternatives.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago.
The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a prep cook or a chef to help develop a new patio menu ?
To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. The first gusto!
That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09
TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. SALIDO’s Restaurant OS has been adopted by top US-based and international hospitality operators, such as Eataly, Restoration Hardware, Eleven Madison Park, Laconda Verde, and Jean-George’s ABC Kitchen. NAB Acquires SALIDO.
The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. The recently updated menu also includes housemade chips and freshly baked chocolate chip cookies.
Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items. By analyzing past sales, seasonal trends, and supplier timelines, these systems create precise purchase orders. Training Staff to Use Inventory Systems Proper training ensures your team knows how to use the inventory system efficiently.
For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Operations Management.
This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.
7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards.
“We want to do our part to to help ensure the safety and well-being of older adults during this difficult time, and Meals on Wheels America has the support system in place to reach seniors in need. The Taqueria offers a slightly reduced menu in a smaller, to-go focused footprint. Chief Communications Officer. " Shyam S.
Gross sales are used to identify trends, seasonal shifts, and the impact of marketing campaigns. Gross profit margin Gross profit margin measures how much money you have left over after COGS and is used to measure the profitability of your menu. Utilities vary based on use, the season, and efficiency. Smallwares.
This is why 62% of managers feel burnt out , especially on days leading to peak seasons. This is important, especially if you're training and hiring new employees. For instance, while doing your data review, you notice that one of the items on your menu is no longer profitable.
One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards.
The robotic kitchen runs on batteries instead of a diesel generator. Cleanliness – The robotic kitchen is NSF 169 certified, which is the equivalent to best in class sanitation, to ensure customers know that their blend is created in the cleanest, safest, and most sanitary environment possible. Door Dash Shared Kitchen. ?DoorDash?
65 percent wipe down bathroom and kitchen surfaces. Better value for customers who won’t pay fees or higher menu prices associated with delivery. Digital signage keeps restaurant menus from going stale – Whether it’s by season, or time of day, menu options are constantly expanding and changing.
Chefs on board the trains — and at the grand hotels, like the Fairmont Chateau at Lake Louise and Fairmont Banff Springs, that the trains precipitated — introduced lavish Victorian fine dining. He’s survived being hit by a train, fathered numerous offspring, and has been known to eat the occasional black bear. Paul Zizka.
One restaurant I know found their kitchen prep took twice as long as it shoulddata showed the bottleneck, and they fixed it fast. Use real-time POS reporting to catch order delays; if the kitchens slammed, adjust staffing on the fly. Ive watched businesses stall because their systems couldnt handle a busier season.
California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” CPK Heads North.
Improves Compliance : Ensures proper storage and food safety standards. Integration breaks down data silos, allowing systems like POS, kitchen displays, and accounting software to share information efficiently. By spotting customer trends and seasonal shifts, you can make smarter decisions.
With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like “We truly believe in forming our menu around as many high-quality, local ingredients as we can and look forward to doing so in Austin.”
It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.
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