Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Rail

OCTOBER 7, 2022

These can range from food quality complaints to food safety lapses and their consequences. Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Training Material. Training Methods: Which One Is the Best?

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Culinary Cues

DECEMBER 28, 2021

It was that first time in the lead position – the commander of the kitchen brigade. You walked through the kitchen greeting each person at his or her station finally coming to rest at a stainless table that will be your workspace. Ordering – three eggs over-easy, two pancakes, one poached, two benedicts.

Kitchen Safety 423

Kitchen Safety Front of House Fine Dining Seasonal Menu 423

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? If job candidates think your safety measures are too strict, their values don’t match yours and they won’t be good long term fits for the team anyway.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JANUARY 8, 2021

The labor-intensive environments that have been typical in kitchens are nearly impossible to maintain. Chef’s who are able to progressively teach cooks and even service staff about the ingredient, preparations, flavor profiles, pairings, and presentations of the food that is designed and produced in the kitchen will be in high demand.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. But then shelter-in-place orders started. “We Several U.S.

Training 115

Training Café Kitchen Safety Back of House 115

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. Customers appreciate the ability to browse the menu, place orders, and make payments directly from their smartphones.

Operations 187

Operations Front of House Customer Service Customer Experience 187

Culinary Cues

MAY 5, 2020

TRUST will be, and should be, our first order of business. but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. unknown author.

Kitchen Safety 284

Kitchen Safety Food Safety Food Truck Communication 284

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout.

Audits 186

Audits Kitchen Safety Mobile Ordering Customer Experience 186

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Between Waitstaff and Kitchen Staff.

Allergens 188

Allergens Kitchen Safety Front of House Food Safety 188

7 Shifts

JULY 14, 2020

Many restaurants have reset their health and wellness policies to include a wide range of COVID-19 preventative measures to ensure new operating protocols are being implemented effectively including staff reopening orientation and training sessions. A restaurant’s health code depends on it!

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

AUGUST 7, 2020

Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. Staff adherence plays an important role in making guests feel safe dining at or ordering from restaurants in the coronavirus era. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business.

2020 312

2020 Kitchen Safety FOH BOH 312

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

Front of House 217

Front of House Kitchen Safety Customer Service Point of Sale 217

Culinary Cues

JUNE 16, 2023

At least he was convinced that the kitchen was where he belonged. You are a natural in the kitchen and I can see the joy in your eyes when we work together on the line. Take care of them – they are your best friends in the kitchen. Each day he knew that this was his path – the kitchen was his college.

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 211

Kitchen Safety Customer Service Customer Experience Dine-in 211

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Clover - Restaurants

MAY 7, 2024

You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Lead and manage back-of-house kitchen staff, including sous chefs, line cooks, prep cooks, and dishwashers. Provide guidance, training, and support to foster a positive and productive work environment.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Have your guests contribute to keeping your restaurant clean and safe by following a few safety procedures! Choose the right cleaning products ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

OCTOBER 7, 2021

Kitchen operations. Food safety and restaurant cleanliness. Kitchen Operations. Diners have always placed a high priority on fast service and food safety, but since the COVID-19 crisis, these factors have garnered even more prominence. Food Safety and Restaurant Cleanliness. Dining room procedures.

Technology 195

Technology Operations Food Safety Kitchen Safety 195

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. this atmosphere has long been considered a given, and even a rite of passage, for any kitchen job.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 201

Kitchen Safety Front of House Food Safety Equipment 201

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 200

2024 Food Supply Kitchen Safety Influencer 200

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Free Safety Posters – excellent collection. Cut waste and reduce costs.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

ChowNow

OCTOBER 19, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

SEPTEMBER 14, 2020

Even in states that now allow indoor dining with safety measures, many customers still have concerns that keep them away, perhaps because a significant percentage of this summer’s outbreaks are linked to bars and restaurants. Make sure you train employees to follow the social distancing advice from public health authorities.

Online Ordering 195

Online Ordering Kitchen Safety Food Safety Customer Experience 195

Lavu

SEPTEMBER 29, 2023

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

ChowNow

OCTOBER 18, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JUNE 12, 2023

Prioritize Safety for Everyone The safety of your guests and staff should be your top priority, especially when you can literally see the changes in the air quality right in front of you. To prioritize everyone’s safety, create a plan that outlines the basic protocols for different weather situations and scenarios.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Culinary Cues

APRIL 3, 2020

[] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Make sure that every employee is properly trained and on-board with the importance of this process. Let your customers know that safety and sanitation is your most important job. PLAN BETTER – TRAIN HARDER.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do? Why texting?

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 201

Front of House Kitchen Safety Food Back of House 201

Modern Restaurant Management

MARCH 9, 2022

Upgrade inventory and ordering systems with the latest technology. a POS system, predictive ordering technology) to accurately predict what products you’ll need to order based on historical patterns. Train your staff. Efficient ordering and stock rotation will minimize food spoilage and waste.

Waste 214

Waste Compost Food Recycling 214