Remove Inventory Remove Loyalty Program Remove Training
article thumbnail

‘Great Partners Build Great Brands’

Modern Restaurant Management

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The chain’s documented emphasis on training shows in its strong performance on service quality and value. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Shaping the Future of QSR

Modern Restaurant Management

Platforms that consolidate key functions—such as sales, employee management, rewards programs and operations—into one streamlined system are crucial for enhancing operational efficiency across the QSR sector.

article thumbnail

Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282
article thumbnail

Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

article thumbnail

How to Increase Restaurant Sales: 15 Strategies That Drive Revenue

ChowNow

LTOs also help you spotlight high-margin items or move excess inventory without slashing prices across the board. Train your restaurant staff to mention LTOs to in-house guests, promote them across your social media channels, and feature them in your online ordering system so guests see the promo with enough time to plan and react.

article thumbnail

Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.