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How Quick-Service Restaurants Can Use Technology to Reduce Wait Times in 2025

Lavu

Kitchen Display Systems (KDS) Gone are the days of paper tickets cluttering the kitchen. Similarly, Via 313 ditched paper tickets, cutting costs and improving workflow by switching to a KDS. It also lays the groundwork for enhancing delivery processes and loyalty programs.

2025 60
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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The Cheesecake Factory rated highest for innovation with a net agreement score of 8 percent, beating out Texas Roadhouse (7 percent) and Chili’s (4 percent).

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Takeout For Good and Menus Go Tech

Modern Restaurant Management

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

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MRM Franchise Feed: Randy’s Donuts Plans Rise and Burger King Makes Sustainable Commitment

Modern Restaurant Management

Featuring a palette of white adobe and rustic colors, longtime guests will immediately recognize the difference with warm colors balanced with colorful Mexican features. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 539
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 Chick-Fil-A drove growth through menu innovation, but more importantly, it was one of the main characters in the much-hyped Chicken Wars saga (8.2 times and 2.8 per quarter, respectively.

2019 322
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MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

Modern Restaurant Management

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. The white paper also finds that a Michelin Star can be a serious boon to restaurants, too.