Modern Restaurant Management

NOVEMBER 1, 2024

coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. There are plenty of good reasons to take inventory on a regular basis: Your restaurant can avoid running out of a key ingredient mid-service.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

NOVEMBER 11, 2021

To do so, restaurants need to be mindful of these key elements of successful supply chain management. In order to reduce cost, waste, and optimize inventory, the process begins with planning and forecasting. Managing thousands of suppliers is impossible to do with manual on-premises systems. Planning and Forecasting.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

NOVEMBER 5, 2024

Why it works : This question gauges the candidate’s ability to convey information, listen, and clarify without getting overwhelmed and frustrated. Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish. As the manager, I listened to his concerns.

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

Modern Restaurant Management

MARCH 14, 2022

Fortunately, there is a way to pull together your tech stack and get clear, actionable information instead of relying on spreadsheets and gut instinct. Move away from traditional reports, where you are getting unit-level information rolled up into regional reports, finally sent to corporate three or four weeks later. Reduce Food Waste.

Management 489

Management Management Waste Restaurant Law 489

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 7, 2025

Dynamic QR codes exemplify this approach, serving as a standardized solution that can instantly connect diners with menus for easier ordering, customer receipts for faster checkout, and loyalty rewards for return visits — all while maintaining consistent experiences across every location through centralized management.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

OCTOBER 25, 2024

Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. By managing your food more effectively, you’re minimizing costs and reducing pressure on the environment. It takes commitment alongside some investment in specific areas of operations.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

JULY 18, 2024

Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout. It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

OCTOBER 6, 2023

In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making. Consider cold chain management, quality control, inventory management, and/or any other aspect that can be optimized. Elevating customer experiences.

Food Safety 504

Food Safety Operations Management Management 504

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. How do you manage the restaurant’s budget and control costs?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JANUARY 16, 2025

Fuel and e-commerce order management systems help streamline delivery routes. Finding ways to align inventory management with more environmentally friendly packaging helps reduce such waste. Reducing Food Waste One-fifth of the food produced for human consumption is lost or ends up in waste management.

Sustainability 251

Sustainability Delivery Food Recycling 251

The Rail

MARCH 31, 2025

By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Successful management and onboarding of new staff with the company vision depends on this.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

MAY 27, 2025

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Implementing a formal vendor risk management program helps restaurants track these requirements across all partners.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

SEPTEMBER 7, 2022

By creating dashboards that let you see an up-to-date P&L at a glance, as well as reports to compare profitability of items across locations and region, operators have the information they need to make data driven decisions. Having strong management of your menu enables improvement across all areas of your inventory and food management.

Menu 491

Menu Management Management Waste 491

Modern Restaurant Management

SEPTEMBER 1, 2021

One of the things large restaurants brands have realized they no longer have time for is managing an unruly tech stack. Bringing your data into a single data warehouse lets you make quick, informed decisions about what matters most to your business. Technology Consolidation. Savings on Prime Costs. Better Team Communication.

2021 612

2021 Kitchen Safety Food Safety Inventory 612

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming.

Management 459

Management Management Restaurant Law Hiring 459

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

NOVEMBER 16, 2021

Going digital – increasingly a top choice among restaurant management. Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Same thing with locations – which ones are turning a profit or are draining the budget?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

JANUARY 16, 2025

Fuel and e-commerce order management systems help streamline delivery routes. Finding ways to align inventory management with more environmentally friendly packaging helps reduce such waste. Reducing Food Waste One-fifth of the food produced for human consumption is lost or ends up in waste management.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Lavu

APRIL 25, 2025

One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. By automating inventory processes, restaurants can save time, improve accuracy, and enhance overall efficiency.

Inventory 78

Inventory 2025 Management Management 78

The Rail

JANUARY 21, 2025

However, traditional waste management methods often fail to address the root causes, depriving businesses of all the benefits of reducing food waste. Optimizing Inventory Management Spoiled or unused inventory is another major contributor to food waste. This allowed chefs to track and manage stock more effectively.

Waste 182

Waste Compost Recycling Food 182

Modern Restaurant Management

JANUARY 18, 2022

We all know that being a restaurant manager is tough. When we think of a restaurant manager, we think of common traits such as a high-energy, service-oriented individual with strong people skills who can stay calm under immense pressure. You can make data-informed decisions about where to put your resources and when.

Inventory 531

Inventory Food Order Food Supply POS 531

Modern Restaurant Management

DECEMBER 30, 2024

Platforms that consolidate key functions—such as sales, employee management, rewards programs and operations—into one streamlined system are crucial for enhancing operational efficiency across the QSR sector. Franchisee platforms like zignyl help achieve this by centralizing management across their locations in a single dashboard.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

MARCH 21, 2022

The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference. Back-office technology centralizes, automates, and improves operating processes related to purchasing, accounts payable, inventory management, recipe and menu engineering, labor scheduling,?and

Technology 508

Technology Food Supply Inventory Supplies 508

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. Pre-Shift Meetings.

Communication 430

Communication Management Management Front of House 430

Modern Restaurant Management

JULY 3, 2025

Owning a restaurant is difficult enough on its own, without the added challenge of managing payroll. With tight budgets and slim margins, many owners try to cut costs by managing tasks like payroll, tip outs, and compliance themselves—often using manual methods or a patchwork of tools. Here’s what to do instead.

Point of Sale 221

Point of Sale Restaurant Law Technology Management 221

Modern Restaurant Management

DECEMBER 8, 2022

Manage and Optimize Your Increased Holiday Inventory. The holidays bring an increase in beverage inventory, particularly kegged inventory for bars and restaurants centered around draft programs. Increasingly, beverage customers associate “events” with ABV information.

Bar 471

Bar Customer Experience Brewery Inventory 471

Modern Restaurant Management

SEPTEMBER 22, 2022

Stay informed about current events and industry trends. A key takeaway is to stay informed about current events (e.g., Use tech tools to manage your supply chain. These innovative tools will help you get a better handle on your supply chain, organizing supplier certifications into a system you can see and manage.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. As a manager it is your job to set the tone.

Management 417

Management Management Back of House Customer Service 417

Modern Restaurant Management

FEBRUARY 12, 2025

They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. The workforce has changed; the game has changed, and it's affecting your ability to effectively hire for your restaurant. Said another way: they don’t search.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Modern Restaurant Management

MAY 10, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? Take food cost management for instance.

Supplies 493

Supplies Food Supply Audits Inventory 493

Modern Restaurant Management

FEBRUARY 11, 2022

Restaurants must focus on better managing controllable costs, including food and labor, to increase their margins and stay competitive with increased wages. Build Actionable Information with Data. Many operators are not collecting data, instead relying on their managers’ gut instincts. Cut Your Food Waste.

Inventory 463

Inventory Waste Food Supply Technology 463

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

Technology 492

Technology Operations Food Safety Kitchen Safety 492