Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Perfect Daily Grind

APRIL 4, 2023

Forging connection to origin: a specialty “special” One of the main selling points of specialty coffee is that it is more sustainable, traceable, and transparent than commodity-grade coffee. Kosta Kallivrousis is the Sales Manager at Algrano in the US. This includes processing method, variety, altitude, and terroir.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

The Restaurant Times

SEPTEMBER 29, 2021

A food truck business can’t rely on repeat customers as brick-and-mortar restaurant businesses do, so using a website to attract and engage people requires a robust food marketing plan. A food truck’s website contains information about its history, location and services supplied, accessible discounts, and so on.

Food Truck 52

Food Truck Social Media Food Website Management 52

Lavu

NOVEMBER 18, 2022

Will you have servers or will customers order at a counter? Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? Team and Management: Introduce your team, and share a brief bio about each member of your leadership team. How much space do you need?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

24/7 Waiter

OCTOBER 25, 2023

They help you keep track of your customers and their orders. The best marketing tools for restaurants can send out automated messages to boost sales and draw people in using images and video content. You don’t always know who the top influencers are It can be difficult to decide on who you need to help promote your restaurant.

Innovation 36

Innovation 2023 Marketing Website Management 36

Lavu

FEBRUARY 21, 2020

Everyone loves to earn points and get free stuff. In fact, most customers always shop at a certain store, eat at a certain restaurant, or apply for a credit card to earn points and be rewarded for their purchase. These are web-based programs that help businesses in managing their loyalty programs.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

The Restaurant Times

JUNE 1, 2022

In the digital world, word-of-mouth spreads via online reviews on your website or app store. It is, therefore, essential to keep a close eye on online reviews and explore innovative ways to help you improve your restaurant’s business plan. . How Can Online Reviews Help Restaurant Businesses To Grow?

Social Media 52

Social Media Customer Service Customer Experience Online Ordering 52

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Lavu

MARCH 7, 2020

At the high crime levels, criminal hacking gangs organize and execute sophisticated cyber theft, often by accessing the online databases of major companies. Restaurant Point of Sale and Cyber Safety. Encryption, tokenization, and EMV chip card technology in mPOS (mobile point of sale) allow restaurant owners to rest easy.

Point of Sale 78

Point of Sale POS Website Management Online Ordering 78

The Restaurant Times

JANUARY 14, 2022

Ghost kitchens are easier to open and manage, but they are not without their challenges. Your cuisines will influence the design and layout of your ghost kitchen. And, over time the global market for ghost kitchens is expected to grow from $43.1 billion in 2019 to $71.4 billion by 2027. Choose The Best Location. Optimize The Menu.

Email Marketing 52

Email Marketing Online Ordering Social Media 2030 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. Restaurant management systems. Restaurant maintenance software, especially computerized maintenance management systems ( CMMS ). 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

The Restaurant Times

DECEMBER 28, 2021

There is no point in selling things with no market demand. Although the location for a food truck is flexible given its mobility, still the selection is not that simple as it is influenced by several factors, like availability of target customer segment, local laws, and proximity to existing food trucks or restaurants.

Food Truck 52

Food Truck Food License Certification 52

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Is online food delivery a profitable business? Thanks to online platforms and delivery apps, restaurants can now serve more people who might not have come in before.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Let’s dig in. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Pandemic and Restaurant Demand. There’s just not the same amount of volume in takeout as there is in in-person dining.”

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Touch Bistro

JULY 15, 2021

31 Restaurant Marketing Ideas to Boost Sales. In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. Step 3: Create your site by choosing a website name, using a website builder (i.e. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. In addition, it’s important to remember that while your profit may be in dollars, your profit margin is your profit expressed as a percentage of sales.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR for Sale. "Intel® RealSense™ technology is used to develop products that enrich people's lives by enabling machines and devices to perceive the world in 3D,” said Joel Hagberg, head of product management and marketing, Intel® RealSense™ Group.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Alternatively, you could make a more elaborate loyalty program that offers recurring rewards or one that allows your customers to save up points that can be redeemed for free gifts or meals. Restaurant Marketing Ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

MadMobile

NOVEMBER 10, 2022

More and more, shoppers are looking for a hybrid experience combining the best online and in-store shopping. This has led to retailers making changes in their management, digital selling strategies, and use of technology. In 2022, 51% of shoppers say they looked online for product availability in a store before picking it up.

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. 84% of diners look up the menu online before choosing a restaurant.

2023 52

2023 Operations Management Management 52

MBB Hospitality

NOVEMBER 28, 2023

In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart. Financial Management and Cost Control In tough economic times, the meticulous financial oversight can make all the difference.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52