ChowNow

FEBRUARY 28, 2025

With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

OCTOBER 4, 2021

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. Manage Social Media. This is a great marketing opportunity, since it gives you the chance to connect on a more meaningful level and build loyalty with your diners.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Modern Restaurant Management

MARCH 16, 2023

Music can help restaurants strengthen relationships with their customers and build loyalty. Set the Tone for Customer Dining Experience Music sets the tone and creates a mood that adds to the experience, which can have a significant influence on guests. One way to gain a competitive edge is with music – which is often overlooked.

License 473

License Loyalty Program Customer Experience Customer Service 473

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches. Loyalty Rewards.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. In what ways has the pandemic affected branding?

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Influencer Marketing. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.”

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

SEPTEMBER 15, 2021

51 percent of those 18-34 would choose one restaurant over another if they can order online through a website or app to pick up at a restaurant. At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Paytronix Systems, Inc., ” U.S.

2021 447

2021 Retail Online Ordering Loyalty Program 447

7 Shifts

JULY 16, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. A common way for coffee shops to get financed is through business loan programs. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Planned marketing strategies: Will you have a loyalty program?

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Social Hospitality: Restaurants

JULY 5, 2019

” button that redirects people to your online ordering website, for example. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant. Test Loyalty Programs. Reward existing customers with loyalty programs and offer incentives for return visits.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. 1) Loyalty Points.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

ChowNow

SEPTEMBER 9, 2024

Increase revenue Marketing efforts can help influence what and how much customers order. Investing in an automated marketing solution, like ChowNow’s automated email marketing, can help keep expenses predictable and manageable. If your marketing efforts are focused on increasing loyalty, this is a great KPI to measure.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

The Rail

AUGUST 8, 2024

A typical restaurant’s revenue is influenced by several factors, including location, menu pricing, and customer turnover. A payment processor with advanced features like customer profiles, integrations, and loyalty program functionality can help you build stronger, and more profitable, relationships with your patrons.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Manage expectations by creating a timeline for updates. Stay tuned for 7shifts’ very own relief program! Look at your historical sales and food cost reports.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. However, make sure to consider the effects on your profit margin by using your restaurant management system to track the financial impact of adding a delivery service.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. This is a restaurant revenue management strategy that can help ensure optimal ingredient usage and prevent over-portioning. It can also be a great step to creating more accurate inventory management!

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Rail

NOVEMBER 10, 2023

Retargeting: Don't Forget the Almost-Customers Retargeting tools allow you to display ads to individuals who have previously interacted with your website but did not make a reservation or purchase. Ensure your ads are mobile-friendly and lead to a mobile-optimized website. It's a gentle reminder of what they're missing out on.

Advertising 147

Advertising Loyalty Program Email Marketing Mobile Ordering 147

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? These systems help optimize efficiency behind the scenes.

Operations 52

Operations BOH Franchise Franchising 52

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. Here’s how we do that: Crafting a Profit-Driven Menu Seventy-seven percent of diners visit a restaurant’s website before they visit one. But how do you earn their loyalty?

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Focus POS

NOVEMBER 19, 2019

Your strengths lie in restaurant management, not necessarily restaurant marketing, so we’ve pulled together four tips to up your marketing skills for 2020. Your restaurant marketing strategy needs to include an updated website that is geo-targeted to your location. Prioritize Local SEO. Put yourself in your customers’ shoes.

2020 74

2020 Marketing Loyalty Program Email Marketing 74

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

2020 92

2020 Operations Mobile Ordering Social Media 92

Touch Bistro

MAY 18, 2021

A whopping 59% of people say that marketing emails influence their purchase decisions. When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). Few marketing channels are as effective as restaurant email marketing. Set Your Goals.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Touch Bistro

JULY 15, 2021

Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat. To build your website, follow these four steps: Step 1: Prepare by browsing the Internet for restaurant website design inspiration and finding similar sites.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Lavu

NOVEMBER 18, 2022

Team and Management: Introduce your team, and share a brief bio about each member of your leadership team. Consider what you need for your website, signage, menus, promotional postcards, etc. List media outlets in your area along with stories to pitch to nearby news stations, print publications, blogs, and social media influencers.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Restaurant Engine

SEPTEMBER 13, 2023

With more than half of people today saying social media can influence their restaurant choice , it’s never been more important to build a presence on social media. Social media has changed the fabric of society, and it greatly influences people all over the country. The goal is to build loyalty through special deals.

Social Media 59

Social Media Loyalty Program Email Marketing Website Management 59

Open for Business

MARCH 21, 2023

User-generated content and influencer marketing campaigns are both types of word-of-mouth marketing. Online reviews: Customer reviews on websites like OpenTable, Google, Facebook, and Yelp are powerful forms of word-of-mouth marketing. Referral programs: One way to encourage positive word-of-mouth is referral marketing.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Restaurant365

APRIL 9, 2020

Local Search Engine Optimization (SEO) is optimizing your local restaurant website to rank highly on Google pages for the keywords that local area users will search about your city or state (like “best pizza Chicago”). Then, focus your website development on ranking for these terms. Ensure mobile-friendly website + menu.

Marketing 88

Marketing Social Media Email Marketing Mobile Ordering 88