Remove Hotels Remove Inventory Remove Loyalty Program
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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. AI is also boosting staff productivity.

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Maximizing F&B Revenue: Why Hotels Should Embrace RevPAG 

Modern Restaurant Management

For decades, the hotel industry has relied on Revenue Per Available Room (RevPAR) as its primary performance indicator. While RevPAR remains a valuable metric for room performance, it proves inadequate in capturing the comprehensive financial health of a hotel, particularly with respect to evaluating F&B operations.

Hotels 251
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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Today, with proper integrations, information is syndicated out in a way that reflects live inventory.

Airlines 493
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How Restaurateurs Can Foster Employee Retention During COVID-Driven Labor Shortages

Modern Restaurant Management

A Q2 survey from Joblist found that higher pay, more benefits, or a bonus would motivate job seekers with hospitality experience to pursue open roles in restaurants, bars, and hotels. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

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How Cloud POS Enhances the Guest Experience in Restaurants and Hotels

Squirrel Systems

Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. Real-Time Menu and Service Updates Across Locations A major advantage of a cloud-based POS system is the ability to update menus, pricing, and inventory in real time.

Hotels 66
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419
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MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent). AI usage has also skyrocketed, primarily in the back-of-house.

2025 221