Remove Hospitality Remove Point of Sale Remove POS
article thumbnail

2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. Today’s point-of-sale systems have been outfitted with modern features, namely cashless payment systems.

article thumbnail

From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software. Also rising?

article thumbnail

Streamlining the Guest Experience: The Essential Guide to Restaurant POS Integrations

The Rail

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience.

POS
article thumbnail

Cross-Functional MarTech Strategy Is Powering Loyalty and Guest Experience

Modern Restaurant Management

After nearly two decades in marketing and technology leadership across hospitality brands, I have seen how aligning these functions can drive measurable results. When someone places an online order, tracks delivery or modifies an app-based pickup, they are still seeking a sense of hospitality. Growth today requires agility.

article thumbnail

Training at Scale: How to Grow Restaurant Teams Without Losing Brand Soul

Modern Restaurant Management

After 15-plus years leading training practices in hospitality, I have seen firsthand how the strongest brands turn their playbook into a methodical growth engine. Celebrate hospitality wins during the training period. Here is how we think about building programs that scale with intention and stick with your teams.

article thumbnail

Reinforcing Your Restaurant: 7 Tips for Securing POS Data

The Rail

By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.

POS