EATER

MARCH 14, 2025

Now, restaurant owners and chefs across the country say theyre still struggling to recruit and retain talent. Hiring is a nightmare, Caroline Styne, co-founder of Lucques Group in Los Angeles, told AP in June 2021. Its a crutch that award-winning chefs and restaurateurs now cant use in hiring because candidates know they can do better.

Marketing 256

Marketing Recruiting Hiring Back of House 256

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing 251

Pricing Technology 2025 Point of Sale 251

Perfect Daily Grind

JULY 4, 2025

The Chinese chain opened two stores in Greenwich Village and Chelsea, offering mobile app ordering and competitive pricing. With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Changes aim to simplify orders and boost barista efficiency.

Pricing 78

Pricing 2025 Café 2024 78

Modern Restaurant Management

FEBRUARY 3, 2025

Key Concerns for Restaurant Operators Workforce Shortages – With tighter restrictions on hiring immigrant workers, restaurants may struggle to fill positions. Ensure Compliance with Hiring Laws Use E-Verify to confirm employment eligibility for all new hires. Practical Solutions to Address These Challenges 1.

Restaurant Law 251

Restaurant Law Operations Audits Recruiting 251

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). One strategy for reducing costs has been the increased use of technology.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. Social Media Advertising. This doesn’t mean just having a Facebook / Instagram page and occasionally posting on them.

Recruiting 531

Recruiting Hiring Marketing Advertising 531

Modern Restaurant Management

AUGUST 1, 2022

In a recent poll of restaurant managers and owners, LANDED found that two out of three are spending three or more hours a week on recruiting, and one in six are spending six-plus hours a week. Recruiting is an art. If you’d like to reduce the amount of time your managers need to spend on recruiting, try these steps.

Recruiting 508

Recruiting Email Marketing Inventory Training 508

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. How to avoid.

Hiring 514

Hiring Recruiting Employee Relations Mobile Ordering 514

Paper Chase Accountancy

JULY 18, 2025

However, it’s often costlier, as it entails recruitment, training, and salary expenses. Questions to Ask Before Hiring a Bookkeeping Provider in LA Before you team up with a bookkeeping service in Los Angeles, it’s crucial to ask the right questions to ensure they’re a solid match for your business needs.

Management 52

Management Management Audits Cash Management 52

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. In order to start winning the war with talent, you must treat them better. Not necessarily.

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Go Hire- Restaurants

JULY 15, 2025

Recruiting with text messages requires compliance with the Telephone Consumer Protection Act (TCPA), a US Federal law, and best practices from the CTIA , a carrier trade association. Text Recruiting and HR Texting with employees and job seekers is rapidly becoming the fastest way to communicate with candidates and employees.

Recruiting 52

Recruiting Webinar Advertising Consumer Goods 52

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Mobile order and pay solutions are a cost-effective way to support the current skilled staff you have to deal with peak periods while also helping to maximize sales. Reduce Admin Tasks.

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

Modern Restaurant Management

APRIL 29, 2021

Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. Order at the table through apps and kiosk ordering for fast casual/fast food is being embraced to reduce the need for wait staff. Two-thirds of new hires signing up for DailyPay.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JULY 12, 2021

Each day, I read news stories about the restaurant industry hiring crisis, with talent demanding higher wages, and many offering competitive signing bonuses in order to attract employees. Across my restaurants, we had to come up with new strategies to recruit and retain employees.

Hiring 493

Hiring Coaching Recruiting Operations 493

Modern Restaurant Management

FEBRUARY 9, 2021

Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent. Restaurants adapting their labor models to utilize the gig-economy will prove essential in order to better compete and stay solvent in both the short and long term.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

OCTOBER 28, 2020

As business owners begin the process of hiring (or, in some cases, re-hiring) employees for their restaurants, bars, hotels, resorts and food services companies, here are five things to focus on: All Hands on Deck. Be creative when it comes to how to recruit, hire and retain employees. Leave it to the Professionals.

Recruiting 436

Recruiting Hiring Healthcare Hotels 436

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 564

Technology Loyalty Program Fast Casual Email Marketing 564

Modern Restaurant Management

AUGUST 15, 2024

Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

MAY 7, 2024

The state of the market means that the many qualified candidates will likely receive multiple offers, making it imperative for employers to be proactive in their hiring processes and consider strategies such as sign-on bonuses to secure top talent. The bottom line?

Marketing 418

Marketing 2050 Recruiting 2024 418

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

DECEMBER 30, 2022

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. ” Automating repetitive host tasks enables a restaurant to operate with a smaller staff and help mitigate labor costs, decreasing the need to hire as many employees and freeing up resources to raise wages for current employees.

Technology 520

Technology Front of House 2023 Cash Management 520

7 Shifts

JULY 29, 2020

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

OCTOBER 30, 2019

Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality. However, hasty hiring is at the root of the turnover problem. At 7shifts, we put our values front and center during the hiring process. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Goliath Consulting

FEBRUARY 16, 2021

Restaurant staffing was hard enough before the pandemic, with common hurdles such as no-shows, mistake hires and high turnover rates (1). According to an analysis from Workstream, a text recruiting and hiring tool for local businesses, this is partly due to the disruptions in the normal hiring process (6). Be Flexible.

Recruiting 195

Recruiting Hiring Communication Online Ordering 195

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Then, a manager or owner can implement a reservation deposit policy or discounted menu items if guests order during off-peak hours.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

DECEMBER 30, 2020

Whether that means introducing online ordering, adding contactless pay options, upping your social media game or launching paid digital advertising efforts, you need to adapt to make sure you are effectively engaging new and existing customers. Which part of town dominates online orders? When do reservations spike?

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

DECEMBER 22, 2020

In order to successfully navigate these unprecedented times, business owners are searching for resources that can properly aid them. Changing their hiring and recruiting processes (47 percent). Small Businesses Are Actively Seeking Advice. Making measurable commitments to addressing racial injustice in the future (47 percent).

Small Business 449

Small Business Cash Management Webinar Recruiting 449

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. This issue will carry into 2022 and beyond.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Purchasing & Ordering. Nestled under the umbrella of restaurant financing are the practices of purchasing and ordering. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. While it might be tough to recruit and retain quality employees right now, it is not impossible. According to the U.S. Use Scheduling Software.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

DECEMBER 9, 2021

Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Hiring more staff to meet demand is easier said than done during the current labor crunch. Replace Just-in-Time Scheduling with Predictive Scheduling. But it doesn’t have to be.

Customer Service 547

Customer Service Retail Food Safety Mobile Ordering 547