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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? There was a time when 70% of F&B employees didn’t receive training for customer service. A well-structured restaurant training program will let you turn this around.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

menu, hours, etc.), These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.

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Small But Mighty: How Independent Restaurants Win with Agility, Authenticity, and Community

Modern Restaurant Management

Whether it’s a loyalty program, a seasonal menu, or a community initiative, every change tends to pass through multiple departments and approvals. This keeps your menu dynamic and lets you test ideas without commitment. Let Your Team Shape the Culture Big brands often rely on scripts and standard training to maintain consistency.

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Beating the Summer Rush: Three Tips to Get Your Restaurant Ready for the Surge

Modern Restaurant Management

The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. Intentional Menu Engineering Tapping into seasonal menus and limited time offers (LTOs) requires thoughtful, intentional planning.

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How to Train Your Restaurant Staff on New Systems Without Slowing Down Service

ChowNow

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Training your team quickly and effectively without slowing down operations. Training your team quickly and effectively without slowing down operations.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks?

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In 2025, Small Changes Will Have a Big Impact on Pizza Restaurants

Modern Restaurant Management

While pizza remains a category leader in delivery, due to its durability and ease of transport, 2025 will see a greater emphasis on making other menu items travel better, too. Customers appreciate menu consistency, but they’re also looking for value and ways to customize their experience.