Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Focus POS

JUNE 2, 2020

For restaurateurs, this means evaluating your current restaurant technology, and what resources you’ll need to put in place that will help your business pivot towards the new norm. Make sure that your restaurant technology stack includes functionalities like: . Contactless Methods and Technology Will Ensure You’re Prepared .

Technology 187

Technology Fine Dining Online Ordering Mobile Ordering 187

Modern Restaurant Management

MAY 31, 2024

In terms of loyalty, The Keg Steakhouse and Bar, HuHot Mongolian Grill, Texas Roadhouse, Longhorn Steakhouse, and Cheddar's Scratch Kitchen top the Customer Loyalty Index, underscoring a strong consumer preference for steakhouse brands.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 16, 2020

As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste buds – satisfied. ” is becoming “How may I take your order?”

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. "The program is inventive and very attractive to our guests." The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. In early 2020, the brand added three restaurant veterans to its Board of Directors.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Lavu

APRIL 17, 2020

Panera is reaching its audience on Facebook with engaging posts like this one outlining their new Panera grocery program. Let your customers know they can gift a meal to a friend, or set up hospital deliveries to support local healthcare workers as Sauce Pizzeria did. Email Sequences to Your Current List and Loyalty Members.

Marketing 97

Marketing Email Marketing Social Media Loyalty Program 97

Indoor Media

NOVEMBER 8, 2021

Healthcare forms Healthcare practitioners can use QR codes to have customers fill out contactless forms, retrieve prescriptions, and access their personal information. Customer loyalty memberships Using QR Codes with incentives and freebies can help small businesses boost their loyalty programs.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Apicbase

OCTOBER 14, 2022

Create an upselling program. This number includes wages and salaries, healthcare, taxes, and benefits. One effective way of cutting down labour costs is by investing in technology. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working. Adjust your pricing.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. Advancing Technology : The restaurant management software and other digital solutions can help you solve some of your restaurant’s workforce problems.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

JANUARY 22, 2021

” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019. The iconic menu, robust beverage program and Legendary service are all part of a strategy designed to deliver maximum value to guests, teams and franchisees.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

AUGUST 16, 2021

Many operators revamped their labor models, simplified menus to lower complexity and reduce waste, and are using technology, such as self-serve kiosks, to become more efficient during lockdowns. 3) Industry focus on healthcare and pharmaceuticals. ” Key components of the report include: 1) Road to recovery.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). The program ultimately supported 95 restaurants and 1,000 workers in the industry. As the Head of U.S. Call 833-208-4160 or text a violation to 855-904-5036.)

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Lavu

NOVEMBER 13, 2019

Restaurant loyalty programs have gotten a bad rep in recent years. Many people have advised restaurants not to use these programs at all, as most programs fail. Instead of skipping over the entire rewards concept, create a refined program your customers will love – we will show you how.

Loyalty Program 60

Loyalty Program Point of Sale Customer Service Email Marketing 60

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

Modern Restaurant Management

APRIL 29, 2025

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The report explores the forces shaping guest loyalty in 2025. While loyalty check size growth is promising, it's important to understand what this number means.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Similar to Just Salad’s Reusable Bowl program, its new carbon labeling initiative empowers consumers to make choices that protect our earth and species alike.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

OCTOBER 15, 2019

Harnessing Restaurant Technology. The National Restaurant Association, in partnership with Technomic, released its survey results on the state of technology and its impact on the off-premises channel in the restaurant industry. To view the full report, click here. 34 percent of consumers utilize delivery more often than a year ago.

2019 211

2019 Point of Sale Small Business Consumer Goods 211

Go Hire- Restaurants

JUNE 16, 2025

Leveraging technology such as Conversational AI, Text Recruiting, ATS integrations, Assessments, Automated Interview Scheduling, and reminders and notification tools to streamline the high-volume recruitment process, enabling more effective candidate screening and improving overall hiring efficiency.

Recruiting 52

Recruiting Hiring Social Media Advertising 52