Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JULY 22, 2020

At the same time, restaurant owners may be concerned about the time, expense, and profitability of serving gluten-free dishes. Myth #1: Serving a Gluten-Free Menu Is Too Expensive. While many restaurants once viewed gluten-free dining as a passing fad, there is growing awareness that demand for gluten-free options is more than a trend.

Serving 136

Serving Food Truck Front of House Loyalty Program 136

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 182

2022 Hospitality Loyalty Program Point of Sale 182

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Showing appreciation to your staff always helps boost morale.

Management 159

Management Management Back of House Customer Service 159

7 Shifts

JANUARY 7, 2021

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. As restaurants cautiously begin to reopen in pockets of the U.S. Forging New Connections.

Supplies 159

Supplies Innovation Food Supply Loyalty Program 159

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. What is Restaurant Table Turnover Rate? The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Direct Mail.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Open for Business

MAY 4, 2023

You can have spectacular house-made charcuterie and a kitchen full of James-Beard-Award-nominated chefs, but the food won’t matter if other pieces of the puzzle are missing. Make sure your staff training program is on point As Massimo Bottura told The World’s 50 Best Restaurants , “The waitstaff are more than 50% of the experience.”

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Lavu

JANUARY 31, 2020

The company offers a built-in social media feature so restaurants can expand their reach outside their usual network (for free) and a built-in loyalty program to draw them back. . Loyalty Program . 44% said they are more likely to make restaurant reservations if they have the option to do so online.” . “34%

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. The problem is not just with hiring.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant Engine

JULY 13, 2022

You can improve productivity with the right POS system. You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency? 1: Inventory Management.

POS 102

POS Website Management Point of Sale Loyalty Program 102

The Rail

JUNE 5, 2023

By Indiana Lee, Contributor Restaurant employee well-being is key to kitchen productivity and front-of-house service. Most cafes and kitchens are high-pressure environments that require chefs and serving staff to work with perfect precision to produce perfect plates in a timely manner.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 209

2022 Mobile Ordering Guest Recovery Point of Sale 209

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. You’ll want to select or create new menu items for your take-out menu that will travel well and serve quickly. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. By figuring out how the first experience went, you can set up successful loyalty and retention activities. Focus on the customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Foodable

SEPTEMBER 10, 2020

Technology now allows for a full app experience with loyalty programs and comprehensive consumer engagement through a mobile web app. Technology is critical to the survival of the restaurant industry in a post-pandemic world. Last month, Foodable.IO

Delivery 52

Delivery Mobile Ordering Front of House Loyalty Program 52

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! That’s good news for the restaurant industry. The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. Promoting Your Restaurant.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Lavu

MARCH 27, 2020

Think of them as the real-life version of those house robots from ’80s movies. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

AUGUST 18, 2020

As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . The types of kitchen equipment you source for your kitchen depends on the type of cuisine you are serving.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . The types of kitchen equipment you source for your kitchen depends on the type of cuisine you are serving.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Deliverect

OCTOBER 2, 2019

The mobile POS can be used to serve customers everywhere - alternatively, there is a self-order menu that lets customers order by themselves on an iPad at their table. The platform supports order organization by dish order, time tracking in the kitchen and ticket printing in the front of house and in the kitchen.

POS 60

POS Delivery Cash Management Point of Sale 60

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Restaurant Point of Sale Software. What is restaurant point of sale (POS) software?

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Those who successfully adopt technology to serve their restaurant’s needs will thrive in the future, and those who don’t will likely lose market share. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Restaurant365

SEPTEMBER 3, 2021

The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Metrics like sales per labor hour (SPLH) or customers served per labor hour can provide useful insights into how productivity fluctuates throughout the day. Reducing CoGS.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. And secondly, talk with your front-of-house staff. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Okay, stop right there, if you’ve started googling for a restaurant marketing agency.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Touch Bistro

APRIL 27, 2021

Loyalty Program Information: If you offer a restaurant loyalty program , include all the relevant information about the rewards program and allow customers to sign up directly on your website. And of that group, nearly 70% have been discouraged from visiting a restaurant simply because of a bad website – yikes!

Design 92

Design 2021 Online Ordering Website Management 92