Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 508

Front of House Kitchen Safety Food Back of House 508

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

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Waste Compost Food Recycling 539

Modern Restaurant Management

APRIL 18, 2025

It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. That all sounds like good news for time-pressed consumers and stressed-out kitchen and counter staff.

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Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

FEBRUARY 5, 2025

The new system has simplified oil changeouts at the restaurants, while also saving the franchisee money and taking a literal load off employees’ hands. This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens.

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

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Food Food Supply Franchising Franchise 596

Modern Restaurant Management

JANUARY 7, 2025

Consider the line cook who notices ticket times steadily creeping up and takes the initiative to communicate with the team and adjust the pace, all without management intervention. ” Instead of: "Follow proper food safety procedures." " Build two-way feedback loops so communication is constantly flowing.

Coaching 419

Coaching Kitchen Safety Food Safety Communication 419

Modern Restaurant Management

MARCH 20, 2025

You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. For example, let’s say you run out of a key ingredient because inventory wasn’t tracked accurately. Start by mapping out your entire delivery process from start to finish.

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Catering Delivery Customer Service Customer Experience 354

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. You will take guest temperatures, if, and when, allowed. Food handlers must wear gloves, hats and masks.

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FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

MARCH 7, 2022

Start-up food service businesses should carefully consider the type of kitchen they will require. You will have to make this investment along with creating your team, securing your location and, of course, getting the ingredients to create the food you sell. Commercial kitchens differ from home kitchens.

Equipment 473

Equipment Kitchen Safety Food Safety Waste 473

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. But in that challenge is also an opportunity.

Technology 454

Technology Kitchen Safety Food Safety Food Supply 454

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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2025 Loyalty Program Customer Experience Online Ordering 419

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

MAY 8, 2020

Let’s take a look at a few that can directly benefit you today. While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Reduce Food Waste. Food Safety.

Food Safety 523

Food Safety Kitchen Safety Front of House Website Management 523

Modern Restaurant Management

SEPTEMBER 23, 2024

In multiple industries, employee safety can be a chief concern that requires careful consideration by employers. This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards.

Training 450

Training Kitchen Safety Food Safety Front of House 450

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

Modern Restaurant Management

JUNE 11, 2020

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. And even with stricter guidelines in place, will customers actually risk dining out in public spaces?

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

JULY 21, 2020

However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. Plan Wisely.

Kitchen Safety 466

Kitchen Safety Food Safety Front of House Technology 466

Modern Restaurant Management

SEPTEMBER 1, 2021

Getting the right technology in place, saving money, having a better understanding of the business, and prioritizing health and safety are just some of the reasons technology makeovers are gaining steam. Modern inventory technology keeps food costs under control as you monitor waste and spoilage. Technology Consolidation.

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2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

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Allergens Kitchen Safety Front of House Food Safety 474

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.”

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

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Training Front of House Kitchen Safety Allergens 449

Modern Restaurant Management

OCTOBER 27, 2020

Let’s take a look at four ways your QSR should innovate, that have already shown success elsewhere. Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in.

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Innovation Hiring Mobile Ordering Online Ordering 558

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you ensure compliance with food safety and hygiene regulations? Hiring the right people can make or break your business.

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Leadership Management Management Operations 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its not just about putting out fires when problems arise; its about building systems that prevent those fires in the first place.

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Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 15, 2020

We have seen many tech interventions in recent times that safeguard material handling in the food business. For example, W i nnow develops different digital tools that work by reducing food waste in half. These tools help connect commercial kitchens to cloud kitchens so that the tools can analyze how much food is wasted every day.

Technology 551

Technology Food Supply Kitchen Safety Waste 551

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Take additional precautions by removing reusable items such as ketchup bottles and salt and pepper shakers.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. This helps make sure each item is selling at a higher margin than before.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.

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2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Be conscious of this when taking reservations.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

FEBRUARY 17, 2020

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Until recently, you probably settled for mediocre pizza or Chinese.

Customer Experience 495

Customer Experience Front of House Back of House Consumer Goods 495

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Identify your biggest pain points.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 14, 2022

There are all kinds of different types of restaurant theft, ranging from food and inventory, theft at the register and checkout counter, external grease theft, time theft and employee product theft. That means, in a vacuum, three out of every four of your employees could potentially engage in some form of theft from your business.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

JUNE 24, 2020

.” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. ” Dine Brands Adds to Team.

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. As self-driving cars increasingly take over the market, other industries will have to adapt. Voice Ordering.

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Food Order Waste Online Ordering Email Marketing 520