Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Now brands are trying to balance speed to market and operational readiness.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

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Hospitality Marketing Website Management Customer Experience 78

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Most impactful of all the events has, of course, been COVID-19. In turn, businesses need to change theirs to suit.

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2021 Loyalty Program Social Media Webinar 145

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Embrace Gamification. Expect the Unexpected.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

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2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. How to ramp up takeout and delivery operations. For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JANUARY 6, 2022

Convenience, digital accessibility, and safety reign supreme. Among all the trends forecasted for hospitality establishments in 2022, restaurant gift cards are one of the most powerful tools in your tool belt. Experts say that the trend of ordering food for delivery is here to stay: 49.4

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. How to ramp up takeout and delivery operations. For more information, visit: sba.gov/paycheckprotection.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

Cheetah

MAY 11, 2021

To help restaurant operators make the most of this exciting event, here are 3 things you can do to get your business ready for reopening. To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ).

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Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. There are restaurants that have made the decision to operate with a pre-pandemic mindset and have made few, if any, operational changes that impact their customers.

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Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities. Innovating online ordering. Introducing kitchen automation.

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Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. According to one study, 42 percent of cybersecurity incidents in retail and hospitality this year have come from malware, more than any other category. million class-action lawsuit.

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Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

DECEMBER 3, 2020

Shakir Haq, CEO of Empire Group of Restaurants, holds a demonstrated history of working in the hospitality industry. Safety Standards Adopted By Hotel Empire During The Crisis . In the pre-COVID times, the group had been operating 35 outlets with over 2700 employees. should be maintained. LOOKING AHEAD.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Open for Business

MARCH 7, 2023

What is a restaurant training program? Many times these operational differences are picked up quickly by a newcomer. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. Food safety and hygiene training.

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Training 2023 Front of House Back of House 78

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

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The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. In Conversation With Dan Mesches, President & CEO of Sprinkles In this episode of Restrocast, we delve into Dan’s journey into the hospitality sector. The keyword here is innovation.

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Loyalty Program Franchise Franchising Customer Service 52

Mad Mobile

FEBRUARY 16, 2024

From faster ordering and bill pay to instant marketing impact, QR codes remove costly steps in your operations and give your customers the tools to create their own individual experience – right from their personal devices. Customers still expect great service and amazing food. Should I start using QR codes in my restaurant?

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Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 203

Transact

APRIL 2, 2020

Not only has it affected the health and safety of countries and citizens around the world, but it has also affected our businesses, careers, and personal finances. At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

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Front of House Back of House Guest Recovery Loyalty Program 112

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

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2020 Online Ordering Point of Sale Fast Casual 180

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Seasonality is key.

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License Email Marketing Seasonal Menu Front of House 78

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

24/7 Waiter

JUNE 15, 2017

Restaurant management and operations professionals have had to face an amazing amount of change in the past few years. Unfortunately, though all of these gadgets and advances are meant to make the lives of restaurant management and operations easier, they can also be a bit overwhelming and confusing. Points to Consider.

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Operations Loyalty Program Online Ordering Point of Sale 28

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Therefore, they operate behind the scenes and out of sight.

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. From a workforce standpoint as long as the economy keeps growing (even if at a slower pace) and labor markets remain tight, restaurant operators will continue to struggle with finding and keeping enough qualified employees in the new year.

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