Modern Restaurant Management

JUNE 18, 2020

Freshii has since extended the program to include the private sector, offering meal combos ordered through their app or major aggregators (UberEats, Skip the Dishes, etc.), If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Staffing When you manage your restaurant staff well, you manage your restaurant well.

Management 397

Management Management Kitchen Safety Front of House 397

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

FEBRUARY 3, 2020

In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button.

Innovation 212

Innovation Technology Management Management 212

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

The Restaurant Times

SEPTEMBER 17, 2020

The digital food ordering culture is flourishing and has completely transformed the way traditional restaurants function in Saudi Arabia. According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Restaurant Engine

OCTOBER 5, 2022

As restaurants turn to new tech, from online ordering to touchless payment and more, it’s time to take a look at what’s working and what you might consider adding. In this article, we look at five technology innovations your restaurant should be using. #1: 1: Online Ordering Availability.

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

Squirrel Systems

FEBRUARY 12, 2023

These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. While the basic premise of table service restaurants has remained the same for decades, many innovations in recent years have transformed the industry and the way we dine out.

Innovation 52

Innovation Mobile Ordering Customer Service Customer Experience 52

Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Today’s tech tools automate repetitive and time-consuming tasks, including order processing, inventory management, product reorders, and online customer service inquiries.

Food Safety 195

Food Safety Kitchen Safety Audits Food Supply 195

Squirrel Systems

MAY 31, 2021

Ordering is a critical part of the service, and guests today are very comfortable with the variety of methods available. Customers want to be able to order food regardless of location and with little delay. As a result, Omni-channel ordering capabilities have quickly become a must-have for restaurant off-premise service.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Webinar 52

Modern Restaurant Management

JANUARY 24, 2024

Drive traffic to your restaurant’s social media page by adding QR codes to posters, food packaging, receipts and table tents. QR codes bridge the gap between online and offline customer experiences, offering valuable and necessary information that increases engagement. Up the personalization ante by providing QR code ordering.

Loyalty Program 197

Loyalty Program Social Media Coupons Customer Experience 197

ChowNow

MAY 7, 2019

If you haven’t started offering online ordering yet, you’re not alone. If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. How many orders do you currently do per day?

Online Ordering 79

Online Ordering Ordering Mobile Ordering Demo 79

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

ChowNow

MARCH 27, 2024

Cuboh’s impressive technology consolidates multiple online ordering platforms into one easy-to-manage system, and we’re excited to integrate their innovation into the ChowNow family. Seamless menu syncing Easily make menu updates across all online platforms with just a few clicks. ” Why Cuboh?

POS 88

POS Online Ordering Demo Food Order 88

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window.

Website Management 179

Website Management Customer Experience Food Order Online Ordering 179

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario. Personalized engagement is another area where advanced networks shine.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

AUGUST 9, 2023

Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences. They ask the question, “If I am able to do this online, why can’t I get the same experience when I walk into a restaurant?”

Technology 167

Technology Customer Experience Online Ordering Communication 167

Modern Restaurant Management

OCTOBER 11, 2023

Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. This allows diners to use a smartphone to scan a QR code at the table, which will take them to a digital menu where they can order and pay before the food even arrives. trillion by 2025.

Technology 203

Technology Mobile Ordering Consumer Goods 2025 203

Modern Restaurant Management

FEBRUARY 7, 2024

But it’s not because they want the best option, they are looking for the most authentic food. This is where innovative technology steps in, offering a silver lining. The Gen Z Influence This tasteful group of about 70 million Americans craves authenticity in every bite, from organic street foods to diverse global cuisines.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Ordyx

JANUARY 10, 2019

If your restaurant still hasn’t made the addition of online ordering, it’s possible you may not yet see the immediate need. That being said, online ordering can enable you the opportunity to place your order as you’re on the way to a restaurant so that your order is ready by the time you arrive.

Online Ordering 52

Online Ordering Ordering Social Media Food Order 52

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. It's Time for Innovation. As such, restaurants will have to find new ways to innovate and become more efficient, exacerbating their need for solutions, and accelerating the need for technology.

2023 201

2023 Technology Loyalty Program Mobile Ordering 201

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Gen Z in particular, as a tech-savvy group, are experts when it comes to navigating mobile ordering experiences.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

OCTOBER 27, 2022

Once updated, the app automatically communicates the information to Dunkin’s customer-facing mobile app, delivery partners, and online platforms, minimizing the likelihood that guests will be caught off guard by a closed store or unavailable item. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

FEBRUARY 22, 2021

Most customers would phone-in carryout orders. If online ordering was available, it was done through third party apps. Restaurants began shifting away from call-in orders and enabled online ordering directly from their site. Try indexing your online ordering link. Google loves content.

Online Ordering 227

Online Ordering Point of Sale SEO POS 227

Modern Restaurant Management

JANUARY 9, 2024

We are seeing these healthy living trends impact both menu offerings, with a continued rising interest in plant-based offerings and functional beverages, as well as food packaging, with increased consumer concern around chemicals like PFAs. Foodservice providers are seeking innovative ways to make their brand stand out.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

OCTOBER 21, 2022

Businesses in the food service industry are primarily adopting these advanced POS systems to streamline the communication between waitstaff and kitchen staff, inventory tracking, and improving team management. Large restaurants and fast food chains are increasingly adopting restaurant POS terminals to simplify their billing operations.

POS 179

POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

APRIL 10, 2023

The most widely adapted tools this year include new or expanded online ordering, contactless payments, QR code ordering and new POS and restaurant management systems. Through tracking orders and managing produce, venues can also plan resources and product supply more effectively, reducing waste and saving costs.

Technology 194

Technology Customer Service Online Ordering Hospitality 194