7 Shifts

APRIL 28, 2020

Network: SkipTheDishes serves 100+ major cities in Canada and the US ?? DoorDash is a popular, SanFran-based delivery platform that serves over 4,000 cities across Canada and the U.S. ?? Commission fees: SkipTheDishes charges 20-25% commission on orders ?? Sign up for SkipTheDishes ??.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

7 Shifts

MAY 1, 2020

but we've seen a great response to our heat & serve meal kits. View this post on Instagram Heat & serve taco kits, now with roasted pork shoulder! Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

MARCH 28, 2022

What trends can be adopted to better serve guest preferences? These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. Tech for the sake of technology is out, and operators are carefully considering how each piece will work together and serve their business needs.

2022 212

2022 FOH BOH Recruiting 212

7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Employee handbook Your restaurant employee handbook serves as an introduction to the business. Ask trainees to read them and sign a form acknowledging that they’ve read them. Do you often host business banquets?

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. These behaviors are signs of disengagement. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Determine who will be responsible for delivering orders to customers. Use the 7shifts scheduling and labor budgeting tools to ensure that you carry out and delivery team is working efficiently.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Penalty #4: Holding Penalty Boost your brand by serving only the freshest beer on tap! Here are coaching tips to get your team ready for a super weekend in your bar. Penalty #1: Delay of Game Want to increase ticket averages?

Bar 189

Bar FOH Coaching Brewery 189

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

FOH 284

FOH Back of House Front of House Point of Sale 284

The Rail

MARCH 14, 2023

By using QR codes to speed up table turnover, restaurants can serve more diners and increase profitability. Reduce Pressure on Front-of-House Staff Front of House (FOH) staff can feel overwhelmed during busy services, no matter how skilled they are. To ease the pressure on your team, consider implementing QR code menus.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant. Serving up Cleanliness.

FOH 179

FOH BOH Food Safety Front of House 179

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

APRIL 19, 2022

Customers Served Per Labor Hour. In addition to SPLH, tracking customers served per labor hour is also a useful number to track. Your FOH team is essential to maximum sales levels and a great customer experience, so it’s important to track FOH performance over time. Sales Per Server Hour. Employee vs. Guest Count.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited?

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. Self-Serve/Grab-and-Go and Use of Automation. McDonald's has also been at the forefront for a while now with automation, with their kiosks and self-serve drink machines leading the way for automated solutions in the restaurant industry. Focus on seasonal produce to ensure peak freshness.

2022 218

2022 Customer Service Online Ordering Website Management 218

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Use staff for delivery.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

OCTOBER 22, 2021

For example, extra help might be needed to prepare, deliver, and serve catering. Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. Gathering Employee Availability & Feedback. Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

SEPTEMBER 15, 2020

So any tool you can use to make their jobs easier—and allow them to focus on their core serving responsibilities—will benefit them, your customers, and influence your restaurant’s overall success. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift.

Management 195

Management Management Download Leadership 195

7 Shifts

JULY 10, 2020

For example: Train staff on physical distancing and how to best serve food with the least amount of contact Stagger workstations so employees can keep physical distancing between themselves Use directional arrows on the floor in kitchen settings to control flow of traffic and reduce interaction and crossover between cooking and clearing areas.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

NOVEMBER 29, 2022

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Ksenia oversees HR Systems and serves as a liaison among the USHG Tech team, vendor/solution providers, and Human Resources. Use tools to save stress. Ksenia Adams (she/her).

BOH 195

BOH Restaurant Law Back of House Front of House 195

Black Box Intelligence

SEPTEMBER 21, 2021

That’s who we serve at Black Box Intelligence. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff. fewer FOH employees. That’s who we serve at Black Box Intelligence.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

AUGUST 4, 2022

Shortly after opening, the farmer couldn't find the clams in the water and we couldn't serve the dish for another nine months. For example, a sous vide chicken breast takes a total of four to six minutes to cook and serve on a hot plate whereas cooking it raw takes no less than 18 minutes. Chef Solis.

Back of House 189

Back of House Front of House Communication FOH 189

Open for Business

MARCH 1, 2023

Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks. A basic black or white button-down shirt with khakis or jeans in good condition will serve you well. Instead, you dress more like a front-of-house team member. Keep it simple.

Front of House 78

Front of House Back of House Uniforms Casual 78

Restaurant365

OCTOBER 15, 2021

Sales Per Labor Hour (SPLH) and Customers Served Per Labor Hour. This same concept can also be applied to the number of guests you serve per labor hour. With information from your POS system, you can track time for staff alongside sales reports (or customers served). But how do you track FOH performance over time?

Management 148

Management Management Point of Sale Employee Relations 148

Foodable

APRIL 30, 2020

New FOH positions will be created to sanitarily conduct business. Servers will no longer serve food, instead shifting their focus towards solely taking orders, clearing plates and keeping tables clean which maximizes the ability to handle a higher volume of guests.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Sling

MAY 9, 2023

As a general concept, these health and safety standards dictate the appropriate ways to store, prepare, and serve the food your customers order. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

OCTOBER 2, 2019

The servers are running back and forth with orders to relay or food to serve. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning. Communication is key in every part of the restaurant business.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

MARCH 16, 2021

From robots that created up to 2,000 recipes to robots that served diners, the world saw what the future would hold for this industry. It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. What issues or trends will have impact in the next five years?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Restaurant365

JUNE 22, 2021

A lot of food waste can happen in the last step before it is served to a customer: when your kitchen staff is putting food on the plate. If you do catering or other types of buffet-style serving, you can also consider changing guest choices. A waste log serves two purposes. Teach Portion Control. Train Staff to Reduce Errors.

Compost 88

Compost Food Waste Front of House 88

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Postmates , a food and grocery delivery service with 550 locations across the United States, has unveiled Serve, an autonomous delivery robot. Here is how automation can solve the restaurant staff shortage problem. . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Restaurant365

DECEMBER 1, 2021

In Ponderay, guests enjoy home-style comfort food, made with high-quality ingredients served in generous portions, a full bar featuring specialty drinks and 16 beers on tap in a convivial atmosphere surrounded by twenty 4K televisions for great game viewing. ” Challenge. “Restaurants mean high turnover, ” he expressed.

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. For example, the frontline staff should be trained to tackle critical customer-facing situations while the culinary staff should be prepared to work under pressure and still serve quality dishes.

Training 52

Training Management Management Tip Distribution 52

Restaurant365

FEBRUARY 4, 2021

Customers Served or Sales Per Labor Hour and Day Part. Tracking your sales per labor hour (SPLH) maps your labor hours alongside the sales or customers served for every hour. There are a few ways to control labor costs by better dissecting the expense on a more granular level. Familiarize Yourself with Labor Laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Touch Bistro

AUGUST 4, 2021

A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Appetizer: Small dish that’s served before the main course. Beurre blanc: French butter sauce made with shallots and white wine that’s typically served with seafood. . # Culinary Terms.

BOH 52

BOH Front of House Back of House Point of Sale 52

Restaurant365

MARCH 12, 2021

In Ponderay, guests enjoy home-style comfort food, made with high-quality ingredients served in generous portions, a full bar featuring specialty drinks and 16 beers on tap in a convivial atmosphere surrounded by twenty 4K televisions for great game viewing. ” Challenge. “Restaurants mean high turnover, ” he expressed.

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. It is always better to go for a short and simple menu and excel at what you serve. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Mad Mobile

MARCH 1, 2024

Factors like the type of food you serve, customer behavior, and server efficiency all impact how quickly your customers move on. Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management. Ideally, you’re turning tables at least 2 to 3 times during service.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40