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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Across all brands surveyed, less than half of respondents say their organizations are ready for AI adoption when it comes to strategy (43 percent), technology infrastructure (39 percent), operations (34 percent), risk and governance (28 percent), and talent (27 percent). respondents distributed evenly across gender, age, and geographic area.

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. “Without assistance at all levels of government, many of these businesses will be forced to close their doors.

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The Cost of B-ing Good

Modern Restaurant Management

And you are hopefully starting to associate the circled “B” with businesses that you seek to support for their mission and ESG (environmental, social, & governance) commitments as much as their product. During the pandemic, we implemented a whole-house tip pool and instituted an internal $15 minimum wage.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Tech’s impact on tipping: 56 percent of all respondents would reportedly not tip an AI system, while 22 percent would either tip or at least consider tipping, depending on the service. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

Other highlights include: Check Size Up, Tips Down: Guests are willing to treat themselves to menu items like steaks, caviar, truffles and tasting menus, resulting in an average 14 percent increase in their bill. However, when it comes to tipping, it seems Cupid missed the memo, and there's a 1.5 percent in 2023.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. The average Valentine’s Day dinner with food, drinks, and tip cost diners $121 in 2023.

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What to Include in Your Restaurant Employee Handbook

7 Shifts

First, you need to include their pay and how they will be paid, as well as your overtime and tips policies. Before you distribute your restaurant employee handbook, have a lawyer—preferably one who specializes in employment law or restaurants—go through it and ensure your best interests are protected.