Modern Restaurant Management

APRIL 9, 2025

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

Loyalty Program 251

Loyalty Program Franchising Franchise Fast Casual 251

Modern Restaurant Management

JULY 17, 2025

As restaurant brands grow, there is an increasing realization that loyalty and guest experience cannot live in isolated departments anymore. From loyalty retention to order accuracy to app reviews, cross-functional collaboration is what transforms guest expectations into business outcomes. feeling valued, saving time, gaining access).

Loyalty Program 221

Loyalty Program Customer Experience Point of Sale Hospitality 221

Modern Restaurant Management

MARCH 24, 2025

You have more information about your menu, your restaurant, your employees, and your customers than anyone else. How important is and do you expect gamification to be for drive-thru purchasing and building loyalty? Offer the loyalty program and gain 10 points. Exploit the competitive advantage in your proprietary data.

Loyalty Program 305

Loyalty Program Mobile Ordering Coaching Customer Experience 305

ChowNow

FEBRUARY 13, 2025

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Consider your budget. Technology is an investment, but not every tool needs to be expensive.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 7, 2025

Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. Loyalty programs: Customer data trapped in location silos evolves into a comprehensive CRM system that captures insights across all touchpoints.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

MARCH 10, 2025

RMS research shows that premium menu items are met with lower price sensitivity and higher willingness to spend. The key to success for restaurants is delivering on core menu strengths while strategically introducing premium options. Loyalty programs and app-exclusive deals. Digital transactions now make up 18.6

Loyalty Program 251

Loyalty Program 2024 Customer Experience Consumer Goods 251

7 Shifts

OCTOBER 22, 2024

Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. Create engaging email newsletters that have a clear purpose, such as promoting an event, offering a discount, or sharing a seasonal menu.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MAY 19, 2025

AI-powered analytics are giving operators clearer visibility into their performance—from tipping patterns and top-selling menu items to bottlenecks in service flow. AI and automation are being used to forecast demand, optimize labor scheduling, and even guide menu development. And it’s not just for large enterprises.

Hospitality 306

Hospitality Front of House Back of House Food Order 306

Modern Restaurant Management

MARCH 19, 2025

A strong POS system can streamline operations, inventory and menu management, assist with staffing shortages and scheduling conflicts, as well as assist with sorting through data and sales patterns to help personalize marketing campaigns in a new location. Tracking inventory can prevent unnecessary and costly food waste.

POS 221

POS Loyalty Program Inventory Food Order 221

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

MAY 23, 2025

That includes the ingredients and packaging for your menu items, but not things like rent and payroll. This gives you a sense of how effective your menu pricing is. It factors in all your operating expenses, like labor, rent, insurance, equipment repairs, marketing, and more.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

APRIL 4, 2025

That interaction might seem small in the moment, but over time, it adds up to something bigger: loyalty. Its your brand, your voice, your experiencefrom the look of the menu to the tone of the confirmation message. It also gives you more freedom to price your menu the way you want.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

SpotOn

DECEMBER 27, 2024

Loyalty programs offer a rare win-win for restaurant operators and guests alike. 💡 According to the National Restaurant Association , 96% of restaurantgoers say that loyalty programs are a way to earn more "bang for their buck." Like most facets of the industry, restaurant loyalty is easier said than done.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Goliath Consulting

OCTOBER 16, 2024

Loyalty Programs and Customer Relationship Management (CRM): Integrating CRM and loyalty programs into the POS system allows restaurants to collect valuable customer data. These ensure that the kitchen is always well-prepared. Unified Communication Channels: Effective communication between staff and customers is vital.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 11, 2025

What used to be a basic employee benefit plan for only full-time workers has since changed to personalized benefits such as daycare assistance and mental health programs for both full-and part-time employees. Restaurants that tell a compelling story, offer meaningful engagement, and create purpose-driven experiences earn lasting loyalty.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

MAY 9, 2025

Food Costs (COGS) Your food costs, or cost of goods sold (COGS), include everything that goes into producing your menu items, including: Recipe ingredients Beverages Condiments Disposables, like to-go containers, straws, and napkins Tracking your food costs percentage helps you understand how much of your revenue is being spent on your menu.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JUNE 30, 2025

Looking at the decades to come, expectations will only deepen: wellness programming, ecological design, and culturally rooted hospitality will be baseline, not bonus. From identifying low-performing menu items, anticipating staffing needs before shifts go off‑balance, and even forecasting how events and weather impact guest flow.

Hospitality 251

Hospitality Sustainability Tourism 2025 251

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JUNE 16, 2025

"The menu implications are here and are impacting consumer demand," he said. "The "The leverage on loyalty programming and providing “value incentives’ is what’s helping maintaining consumer demand. "This is especially true for part-time and seasonal employees.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

ChowNow

APRIL 15, 2025

For example, your utility costs (gas, electric, water) dont just double on a busy night, but they do rise over time with extended hours or kitchen equipment use. Cheaper ingredients and smaller portions can take a toll on your customers loyalty, and thats a cost no restaurant owner can afford.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

The Rail

JANUARY 28, 2025

Smart Cost-Cutting Strategies for Restaurants Effective inventory management requires a well-trained, organized team using consistent routines, streamlined processes, accurate par levels, menu cross-utilization, and reliable inventory software to minimize waste and maintain efficiency.

Cash Management 130

Cash Management Loyalty Program Waste Inventory 130

Lavu

APRIL 25, 2025

How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Lavu

JUNE 6, 2025

Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1.

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Loyalty Program Waste Recycling Inventory 78

Lavu

APRIL 4, 2025

Lavu : Best for ingredient-level inventory tracking and loyalty features. Quick Comparison of the Best POS System for Bars POS System Best For Starting Price Key Features Lavu High volume bars, Loyalty tools, inventory, Reliable offline mode $9.99/month month Core POS features, loyalty tools Advanced $19.99/month

POS 78

POS 2025 Bar Point of Sale 78

Lavu

FEBRUARY 28, 2025

Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing. Product Mix Reports : Identify bestsellers and underperforming items to optimize your menu and reduce waste.

POS 78

POS Point of Sale Cash Management Inventory 78

SpotOn

FEBRUARY 26, 2025

Gross profit margin Gross profit margin measures how much money you have left over after COGS and is used to measure the profitability of your menu. You can go even deeper with menu engineering , which is the process of evaluating each menu item's sales (popularity) and gross profit margin (profitability). Equipment leases.

License 90

License Point of Sale Insurance POS 90

Lavu

JULY 11, 2025

Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory. Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. Beyond operational speed, these systems equip business owners with real-time data to make informed decisions.

POS 78

POS Management Management Mobile Ordering 78

Lavu

JUNE 30, 2025

Increases Sales: Mobile POS devices speed up table turnover by 20%, while loyalty programs increase ticket sizes by 46%. Provides Actionable Insights: Real-time data and custom reports help optimize menu pricing, staffing, and inventory. Without effective systems, restaurants struggle with both overstocking and understocking.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Black Box Intelligence

JUNE 4, 2025

Then align your marketing, operations, and menu strategies accordingly. Menu & Culinary Trends In a saturated market, a well-executed menu launch can be one of the most impactful moves a brand makes. Menu innovation also equips restaurateurs with new, compelling narratives to amplify across campaigns.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Rocket Fuel

NOVEMBER 19, 2024

Point-of-service (POS) systems:  POS systems are data powerhouses, tracking information on sales, customer behavior, inventory, labor, vendor invoicing, promotional/coupon usage, loyalty programs, takeout/delivery orders and overall cash flow. How are new menu items selling across my stores? Was a new manager on duty?

Operations 52

Operations BOH Franchising Franchise 52

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. Show how to make smart choices when resources are tight.

Training 60

Training Management Management Loyalty Program 60

Lavu

MAY 23, 2025

If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong.

2025 78

2025 Employee Relations Tip Distribution POS 78

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. payment methods, menu complexity). Configure settings (menu, taxes, staff access). Add features like online ordering, inventory tracking, and loyalty programs. Key Features to Look For : Cloud-based systems for remote management.

POS 78

POS 2025 Loyalty Program Cash Management 78

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

JUNE 20, 2025

This technology opens up a wide possibility of improvements and adaptations in the restaurant business that are too significant to overlook, some of which include: Restaurants can use these tabletop tablets to display their digital menu, which allows customers to place and send various orders directly to the kitchen.

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Technology 2025 Online Ordering Fast Casual 78