Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

7 Shifts

SEPTEMBER 9, 2024

Equip your managers with leadership skills that go beyond simply assigning tasks. Leadership training should focus on communication, conflict resolution, and team-building. For instance, to move from server to floor manager, an employee might need six months of experience plus completion of a leadership training course.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service.

Management 195

Management Management 2024 Kitchen Safety 195

Perfect Daily Grind

JANUARY 13, 2023

Specialty Coffee Association announces new Guild Leadership Council members. Lukasz Galecki, Luisa Fernanda Santos Rivera, and Zoey Thornton joined the Barista Guild Leadership Council. Shad Baiz, Philipp Mayr, Nate Hull, Brady Butler, and Anastasia Chovan now form the Coffee Technicians Guild Leadership Council.

2023 183

2023 Events Website Management Leadership 183

Perfect Daily Grind

JANUARY 27, 2023

Uganda Coffee Development Authority distributes wet processing equipment to 35 local farmers and co-operatives. The event, which is Africa’s largest coffee trade platform, is set to attract more than 2,000 coffee professionals – and will include lectures, workshops, cuppings, and farm visits. billion (US $3.4

2023 158

2023 2022 Events Certification 158

Ken Burgin

JUNE 6, 2023

Leadership Skills Training: Use ChatGPT to design modules focusing on developing leadership skills such as decision-making, team management, and effective communication. Kitchen Operations Management: Generate content on efficient kitchen operations, covering stock management, equipment maintenance, and workflow optimisation.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JANUARY 27, 2020

In the spring, Essentials of Spirits and Mixology will explore the key aspects of mixology through tastings, technique demonstrations, lectures and hands-on workshops. It allows restaurant leadership to quickly survey customers and gain data and real-time insights on operational improvement, menu modification and more.

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

EATER

JULY 6, 2022

Leadership gathered the remaining staff at lunchtime to process what had just happened; during the meeting, the HR director played a singing bowl, and Peggy Dulany, Stone Barns co-founder and chair of the board, burned sage. Repeated requests to speak directly with the leadership of Stone Barns and Blue Hill were denied.

Agriculture 246

Agriculture Education Leadership Employee Relations 246

Perfect Daily Grind

MARCH 17, 2023

Weber Workshops launches Spring Clean espresso machine cleaning tool. The two-day forum features lectures, panel discussions, cupping sessions, and workshops hosted by some of the world’s leading coffee professionals. Coffee equipment manufacturer Macap launches MI20 Touch and MI40 Touch grinders.

2023 174

2023 Workshop 2022 Café 174

7 Shifts

AUGUST 16, 2024

Staff training and development programs Equipping new hires with the necessary skills and knowledge can boost the likelihood of employees staying with your company for three years. One example is scheduling quarterly workshops that tackle skills like conflict resolution, time management, and leadership.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

Perfect Daily Grind

JULY 22, 2022

Contributors include NCA’s Director of Science & Policy Mark Corey and members of its Science Leadership Council. Portfolio company Smart Care acquires coffee equipment service firm Espresso Partners. Smart Care operates commercial equipment services across the US. The guide is exclusively available to NCA members.

Pricing 179

Pricing Agriculture 2022 2017 179

Perfect Daily Grind

APRIL 22, 2022

Italian coffee equipment manufacturer Wega to unveil new espresso machine at cycling event. Roasting equipment company Aillio launches 2kg-capacity AiO roaster. Mon, 11 Apr – Weber Workshops releases “naked” Unifilter portafilter. The prosumer WMini is Wega’s smallest espresso machine. Take a look.

Airlines 148

Airlines 2022 Certification Webinar 148

Chowly

APRIL 11, 2024

Plan Your Schedule: Review the conference agenda in advance and select sessions, workshops, and networking events that align with your business goals. Highlighting valuable insights and connections demonstrates thought leadership and reinforces your presence within the industry.

Operations 52

Operations Workshop Social Media Leadership 52