Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. Through voice-enabled ordering and payment systems, patrons can navigate menus, place orders, and settle bills, all while minimizing physical contact and enhancing safety protocols.

2024 147

2024 Technology Kitchen Safety Website Management 147

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Use order information with inventory management software for smarter purchasing. Restaurant Task Management. Restaurant Inventory Management Software.

Technology 370

Technology Front of House Social Media Back of House 370

Clover - Restaurants

MAY 7, 2024

You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Work closely with the management team to brainstorm new ideas, promotions, and special events. Lead and manage back-of-house kitchen staff, including sous chefs, line cooks, prep cooks, and dishwashers.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

SEPTEMBER 15, 2020

.” The COVID-19 pandemic—more than any contentious customer or kitchen catastrophe—is putting that skill to test. As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. No-Touch Menus.

Technology 239

Technology Guest Recovery Kitchen Safety Social Media 239

Modern Restaurant Management

MAY 6, 2021

Restaurants found themselves facing many unknowns, from how long their doors would be closed to how to manage staff. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Promoting Safety.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

FEBRUARY 14, 2023

Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Kitchen operations. Food safety and restaurant cleanliness. Staff Management. Technology also helps bridge communication between restaurant management and staff. Kitchen Operations. Food Safety and Restaurant Cleanliness.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. The truth is ghost kitchens are alive and well. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time. Market data, however, tells a different story.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests. Keep pushing, keep innovating, and stay hungry for success.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Consider your employees’ health and safety needs too.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Ken Burgin

JUNE 6, 2023

I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. Learning Modules : Use ChatGPT to develop comprehensive learning modules on restaurant operations such as reservation management, handling peak hours, and providing excellent service.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

SEPTEMBER 1, 2021

Getting the right technology in place, saving money, having a better understanding of the business, and prioritizing health and safety are just some of the reasons technology makeovers are gaining steam. One of the things large restaurants brands have realized they no longer have time for is managing an unruly tech stack.

2021 244

2021 Kitchen Safety Food Safety Inventory 244

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 199

Front of House Kitchen Safety Food Back of House 199

Modern Restaurant Management

JUNE 6, 2022

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Employees began participating in new tasks, learning more about safety protocols. The Demand for Transparency.

Audits 186

Audits Kitchen Safety Back of House Point of Sale 186

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Cross-contamination at a restaurant refers to the transmission of germs or other hazardous microorganisms from food, equipment, or humans to food. What Makes Intelligent Packaging So Popular.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Safety is a key concern for our dining customers and that is what makes the Cuisine Solutions sous vide preparation so compelling.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). A growing demand for hands-free, no-touch equipment will result from the COVID-19 pandemic (7).

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. A POS system helps streamline operations by giving managers real-time access to sales data, inventory levels, and order status updates. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JULY 23, 2020

But the news cycle has demonstrated that one day’s positive outlook is countered with dire reports of additional cases the next – with consumers jolted back to compliance with safety recommendations. As technology ramps up against health threats, we can expect innovations that enable greater protection and operating efficiencies.

Technology 196

Technology Kitchen Safety Food Safety Customer Experience 196

Apicbase

MAY 21, 2024

Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development. Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand. What is Menu Development?

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

EATER

SEPTEMBER 21, 2023

The commissary kitchen where she bakes is climate-controlled, but this summer, the air conditioner has been doing overtime, as has the refrigerator compressor. I was having a conversation about efficient commercial kitchens and what the EPA is doing to promote electric,” says Briggs. “I

Certification 121

Certification Employee Relations 2050 Sustainability 121

Cheetah

APRIL 10, 2020

Read on to learn about the latest restaurant tech trends taking over everything from scheduling to inventory management. Smarter labor management for your restaurant. You likely have a limited budget, and on top of that, have the headache of managing shifts. Let your restaurant kitchen do the cooking for you. Food safety.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? John Moezzi, National Account Manager, Sharp NEC Display Solutions. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Travel Safe features are available in all 49 markets where Tripadvisor operates.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. “This has brought about a level of creativity that we believe will continue to fuel innovation for the year ahead.”

2021 199

2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. With Flippy ROAR, production speeds increase and social distancing concerns in the kitchen are quickly addressed.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139

Modern Restaurant Management

APRIL 15, 2020

As a restaurant owner or manager, do you find yourself getting caught up in the intricacies and not being able to focus on aspects that matter? These tools help connect commercial kitchens to cloud kitchens so that the tools can analyze how much food is wasted every day. The key lies in achieving operational efficiency.

Technology 210

Technology Food Supply Kitchen Safety Waste 210

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Here are their responses. To read part two, click here.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

AUGUST 12, 2021

This means that restaurant owners and managers are scrambling to find and hire new staff, but savvy operators are turning to technology to not only augment existing staff, but alleviate employee stress as well. Four Tech Solutions to Improve Guest and Employee Experiences. AI Voice Automation. Digital Menu Boards.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193