Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

DECEMBER 30, 2020

Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. For example, Google recently introduced a “ small business advisors ” program that, for a limited time, offers digital marketing advice for free. Accurate contact information (i.e.,

Loyalty Program 190

Loyalty Program Email Marketing Online Ordering Employee Relations 190

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. Keep in mind that you should always offer something valuable in exchange for the information.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. This is valuable information, and cybercriminals know they could hold it for ransom or sell it on the Dark Web. Educate Employees. million class-action lawsuit.

Loyalty Program 246

Loyalty Program Employee Relations Point of Sale Mobile Ordering 246

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech.

2024 191

2024 Online Ordering Website Management 2023 191

Modern Restaurant Management

OCTOBER 15, 2020

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. As delivery becomes a larger part of the sales mix, brands should think about the factors that contribute to a successful delivery program. How Are We Ranking in Search?

Delivery 220

Delivery Social Media Loyalty Program Customer Service 220

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Regardless of where they stand on the myriad issues surrounding the pandemic, your customers want to know your policies so they can make informed choices.

Communication 179

Communication Social Media Menu Loyalty Program 179

7 Shifts

JULY 16, 2021

From the most popular preparation methods to the most coffee-consumed time of day, this information will help you build a coffee shop perfect for them. So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. 5 Key Areas For Faster ROI.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Offer Loyalty Rewards to your Customers – Here’s how. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Lavu

APRIL 8, 2020

Additionally, sharing how your business and your employees are doing their part to flatten the curve, builds trust and can inspire loyalty. Next, you’ll follow up with any critical information for customers, such as calling or ordering online, or stepping in to pay for your order before going back to their vehicle.

Communication 144

Communication Loyalty Program Social Media Online Ordering 144

The Restaurant Times

AUGUST 29, 2020

On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. . Update Information Regarding The Changes To Your Operation . Consumers often prefer local pages and Google listings for more information about a restaurant’s location and menu.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 185

2020 Loyalty Program Mobile Ordering Fast Casual 185

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

AUGUST 26, 2022

This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. It should be easy to use because a system requiring extensive training might lead to frustration for the employees. Things to consider when choosing a restaurant POS system.

2022 69

2022 Management Management Loyalty Program 69

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Alongside other career programs, examine your own internal promotion process.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 156

2021 Loyalty Program Retail Online Ordering 156

Harbor Touch

NOVEMBER 21, 2022

Make sure you understand all the laws and regulations related to alcohol sales in your state. If you are unfamiliar with any of this information, it is best to seek the help of an expert in the field. Finally, consider offering a loyalty program that rewards frequent customers for their business. Do your research.

Bar 78

Bar License Restaurant Law POS 78

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Offer Loyalty Rewards to your Customers – Here’s how. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant.

Marketing 52

Marketing Loyalty Program Social Media Seasonal Menu 52

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

The Restaurant Times

JANUARY 14, 2022

In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Craft a business plan based on your specific requirements while taking cognizance of the company’s objectives, business-related factors, and other general operations. It can help design specific waste reduction programs.

Waste 98

Waste License Loyalty Program Website Management 98

The Restaurant Times

NOVEMBER 10, 2021

People have grown accustomed to instantaneously accessing information related to shopping, entertainment, and via the web and social media. Customers can easily track delivery drivers and get real-time location information about where their order is. . Must-Have Features Of A Robust Online Restaurant Management System.

Management 52

Management Management Online Ordering Loyalty Program 52

Sling

AUGUST 31, 2020

human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Employee performance monitoring.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Restaurant365

DECEMBER 2, 2019

managing employees. Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. These insights can inform menu adjustments and special promotions. Here are the top 9 reasons you need to have a restaurant management system.

Management 97

Management Management Point of Sale Inventory 97

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

The Restaurant Times

JULY 27, 2020

However, restaurant operators must realize that they cannot foster loyalty in their teams unless they make them feel valued. Therefore, it is essential to have an efficient restaurant staff incentives program, which will help make your staff feel valued and contribute to the overall success of your restaurant in the UAE.

Loyalty Program 52

Loyalty Program Employee Relations Front of House Customer Service 52

The Restaurant Times

JUNE 11, 2021

They give a complete picture of the overall performance of the restaurant by providing in-depth information on how everything is functioning. A user-friendly interface makes handling the software convenient for employees, especially new hires. Source: DinePlan. Has User-Friendly Interface.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Your bartenders can enter payment information and hand it right back! Tracking and redeeming loyalty points should be a snap. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

The Restaurant Times

DECEMBER 20, 2021

Some of the common permits required are: Employee Identification Number (EIN). Some of the promotional activities that should be considered are: Build a website that provides key information about the bar. Create a loyalty program and reward the regular customers for their support.

Bar 52

Bar License Loyalty Program Kitchen Safety 52