Modern Restaurant Management

MAY 30, 2025

Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in.

Customer Experience

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025

ChowNow

MARCH 14, 2025

Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

Operations

ChowNow

MARCH 28, 2025

Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?) Artificial intelligence (AI) is everywhere right now.

Front of House

Lavu

JULY 18, 2025

A customizable POS system gives restaurants the power to adapt, integrate, and innovate without being locked into rigid software limitations. Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. What is an Open API?

POS

SpotOn

NOVEMBER 21, 2024

Make the reservation process easier While some people stay home for the holidays, others look for special experiences or want to go out for dinner in larger groups. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.

Loyalty Program

Lavu

APRIL 4, 2025

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. favorite dishes, dining frequency).

Marketing

Lavu

APRIL 25, 2025

If youve ever wondered how does a POS system work , youre not alone. A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. In this post, well break down how does a POS system works and why its essential for restaurants, cafes, and other growing businesses.

POS

Squirrel Systems

FEBRUARY 3, 2025

Use your POS system to track sales and determine the winning teams dish. You can offer a small discount for pre-orders, which can be advertised through social media, email, and in-store promotions to get customers excited ahead of time. Let customers know what to expect and encourage them to make reservations or pre-order food.

Social Media

Squirrel Systems

JUNE 11, 2025

To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. A cloud POS system delivers high system uptime through secure, wireless connectivity and real-time syncing, reducing the risk of downtime during peak service.

Hotels

SpotOn

JUNE 17, 2025

Direct online ordering through a POS system Third-party delivery services with a possible POS integration Do-it-yourself restaurant website builders When assessing each of these options, we're looking for the Goldilocks effect. Your POS online ordering system should integrate with Google Search and Google Maps.

Online Ordering

Open for Business

OCTOBER 30, 2024

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. They’re where all that interesting reservation data comes together in one place. Email marketing is a great way to do this, but only if you do it right.

Reservations

The Rail

JANUARY 28, 2025

While alternative financing options like stock loans and microloans can support major upgrades without straining cash reserves, each investment should target specific operational improvements or revenue opportunities. How to Use Technology Modern restaurant technology focuses on improving both operational efficiency and guest convenience.

Cash Management

Squirrel Systems

MAY 1, 2025

Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Exclusive early access to new menu items via email or push notifications. Integrating POS systems with delivery platforms for seamless order tracking and management. Selling merchandise can provide a steady revenue stream.

Loyalty Program

SpotOn

DECEMBER 11, 2024

While fast casual restaurants weren't originally take-out and delivery operations, many have adapted to stay competitive in the market. Some fast casual restaurant chains invest heavily in custom apps, email marketing, and points-based reward programs. But for restaurants, it's not as simple as flicking the on switch.

Fast Casual

SpotOn

APRIL 24, 2025

“At SpotOn, we believe in technology that works the way restaurants work—but also in backing it with something bigger: people who care,” said Kevin Bryla, Chief Marketing Officer at SpotOn. “This campaign is about lifting up the entire industry with knowledge and community that make real-world profit possible.”

2025

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.

Loyalty Program

ChowNow

JUNE 20, 2025

Marketing shouldn’t feel like throwing money onto a bonfire and hoping someone sees the smoke. Most restaurant marketing ideas sound good in theory, but fall flat in the day-to-day of running a busy restaurant. A consistent restaurant marketing strategy starts with how your brand looks, sounds, and feels—both online and in person.

Marketing

Restaurant Engine

MAY 14, 2025

With a well-crafted strategy, you can market to your customers on an ongoing basis as well, strengthening the customer relationship. Step #1: Set Goals Like all marketing, your successful loyalty program starts with a clear objective. Many platforms also integrate with your POS system so you can : Track points in real-time.

Loyalty Program

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). Restaurant Workforce Report The restaurant industry grew overall by 1.72

2025

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. By comparing the information collected over time, you can better understand changes in your business and your market. Online Table Reservation Systems. POS System. Phone Number.

Loyalty Program

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low. Your team can also adjust reservations directly.

Management

Modern Restaurant Management

JULY 12, 2022

Be In Charge of Your Own Marketing. Increase reservations at your restaurant and excitement around Restaurant Week by communicating to your customers using multiple platforms. Easy-to-use handheld POS devices can help you ensure order accuracy, turn tables faster, and improve throughput. Do More with Less with Technology.

Loyalty Program

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. And, 67 percent have automated email marketing, while a further 30 percent want to.

Online Ordering

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Get a Demo 6.

Management

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Get a Demo 6.

Management

7 Shifts

OCTOBER 23, 2020

Recommended Reading: Ultimate Restaurant Website Design Guide for Beginners Shopify's limitations for restaurants Because Shopify sells its own POS system, integrating external systems is difficult. However, if you want integrations beyond marketing, you'll need to use a third-party tool to make this possible. Vantage , or Lively.

Website Management

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. The basic information you should be collecting is first and last name, phone number, and email address. You have to earn it!

Loyalty Program

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

POS

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service. The graph trend speaks for itself.

Loyalty Program

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low. Your team can also adjust reservations directly.

Management

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere.

Management

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . Best Restaurant Reservation Systems .

Reservations

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. POS systems also aid your restaurant with online orders, helping customers place orders for pickup or delivery. Online Reservations. What is a restaurant ordering system? Online ordering and deliveries.

POS