Remove Email Marketing Remove Hospitality Remove Loyalty Program Remove POS
article thumbnail

Simple Customer Retention Strategy for Restaurants

7 Shifts

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. The basic information you should be collecting is first and last name, phone number, and email address. You have to earn it!

article thumbnail

Psychology of Bar Sales: Use POS Data to Decode Customer Preferences and Boost Revenue

Mad Mobile

Fortunately, modern bar POS systems can help you make it all happen. If you’re struggling to understand the psychology behind your customers’ decisions, your bar’s POS data could hold the key to success. Data points to mine Bar POS data can offer insights into the psychology behind your customers’ decisions and preferences.

POS 45
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Hospitality trends restaurants should know in 2023

Open for Business

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. Bar seating with light bites continues to be a hospitality trend.

2023 78
article thumbnail

How Gift Cards, Loyalty Programs, and Customer Reviews can Help Your Restaurant

Lavu

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 212
article thumbnail

How to teach empathy to restaurant teams for better hospitality

Open for Business

Empathy might not be part of your restaurant’s training program—yet. This important skill can create a positive workplace culture and improve the hospitality experience for guests. In fact, teaching empathy can be a helpful part of every restaurant training program. After all, hospitality is a two-way street.

article thumbnail

5 Ways to Get Your Restaurant Summer Ready

SpotOn

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Lean into marketing Summer brings a shift in consumer behavior and preferences. We can help.