7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. A great email newsletter. When done right, email marketing works wonders—you stay top of mind and increase order values.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

JANUARY 31, 2023

The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more. Use data to identify high-traffic times during the Super Bowl and offer promotions or discountsduring those times to increase sales.

Loyalty Program 179

Loyalty Program Social Media Email Marketing Online Ordering 179

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools. 

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins. SAN FRANCISCO, Calif., The three new devices, a 15.6”

2024 98

2024 Innovation Email Marketing Point of Sale 98

Next Restaurants

MAY 8, 2024

By Jose Chavez, Contributor A common challenge keeps many restaurant owners up at night: boosting sales and keeping the doors open in an ever-evolving restaurant industry. This is a struggle for about 80% of restaurateurs worldwide, as they understand customer preferences and deal with higher food costs and fierce competition.

Loyalty Program 106

Loyalty Program Social Media Point of Sale Online Ordering 106

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more.

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

MAY 20, 2022

Teriyaki Madness (TMAD) had the "bowls" to admit they messed up and turned the mistake into a unique marketing opportunity. In late February, a marketing team member was training a coworker on how to send five winners of a “Free Bowls for a Year” drawing their notifications at once instead of one at a time.

Email Marketing 186

Email Marketing Loyalty Program Point of Sale Download 186

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

APRIL 15, 2020

Some of them have even seen ~90% of their sales coming through drive thrus. Try to find a dedicated place for customers where they can park safely and pick-up the food. However, if it’s not possible, a nearby parking lot would be a good play to drop the food odd for pickup when the customer arrives.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

7 Shifts

MARCH 30, 2022

The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. How will you be getting more diners to eat your food this year? Answer: restaurant advertising and marketing. For your restaurant, that means competition. Table of Content. Digital Signage.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. While QR codes are a great tool for contactless service, they have a wide variety of uses, particularly when it comes to marketing. At least 63.6

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

Restaurant Engine

APRIL 26, 2023

That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. Your loyalty program might even be tied to your point-of-sale system.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

7 Shifts

MARCH 10, 2022

TouchBistro - a point of sale (POS) app for iPads - allows servers to take payments tableside, managers to monitor sales activities, and accountants and administrators quick access to valuable performance trends. Top Restaurant Management Apps. Try 7shifts for Free. Apple | Android. TouchBistro. Team Communication. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Buzztime Business

DECEMBER 26, 2023

These strategies can help increase sales while driving up guest satisfaction – it’s a win-win. Empower your waitstaff with sales secrets for bigger checks (and tips). Result: Boost Drink and Dessert Sales by Up to 40% Select louder, higher tempo tunes during busy times (you’ll turn tables faster). Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

JANUARY 4, 2022

Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms. Those who adopt a guest-centric approach to food will continue to excel, combining traditional customer service with the personalization afforded by their data.

Point of Sale 212

Point of Sale Customer Service Email Marketing Website Management 212

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Different restaurant models achieve a break-even or profitability point at varying times.

Cash Management 186

Cash Management Point of Sale Inventory Email Marketing 186

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. SpotOn Transact, Inc.

Serving 199

Serving White Paper Food Recycling 199

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Restaurant sales in the US grew from $842.3

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 31, 2023

An increase in sales. Here are some ways: Ask your marketing and sales team. Your restaurant marketing and sales teams will always know what selling points your customers respond to best. You can use an email finder to look for reporters’ or editors’ email addresses.

Social Media 136

Social Media Email Marketing Influencer Events 136

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff.

Dietary Restrictions 98

Dietary Restrictions Allergens Point of Sale Customer Experience 98

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Be In Charge of Your Own Marketing. Offer Easy Online Ordering.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

7 Shifts

JUNE 3, 2022

While money isn't everything, it's one of the biggest pain points for restaurant workers right now. We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. They aren't making enough money.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Besides answering customer inquiries, Chatbots help funnel sales in an efficient manner. Showcase Your Menu.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

JUNE 8, 2021

While third party providers offer increased exposure for many restaurants and can help to widen service and delivery areas, this comes at a cost: third party providers can charge up to 30 percent in fees per sale. So how can restaurants avoid these fees? By using loyalty programs as a way to encourage customers to order directly.

Loyalty Program 209

Loyalty Program Point of Sale POS Email Marketing 209

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. However, labor and food costs have gone up and consumers have become more value-conscious. Reduce the food waste you generate. You can use this data to optimize your sales.

Email Marketing 52

Email Marketing Point of Sale 2024 Seasonal Menu 52

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 398

Management Management Kitchen Safety Front of House 398

EATER

DECEMBER 14, 2021

Shortly after appearing on TikTok, you can expect to find food media diving in with their own takes, while Harris Teeter has started stocking “As Seen on TikTok” displays. She did a little dance in her chair to emphasize this point; the video has been viewed by 6.9 Viral food trends are nothing new for social media.

Food 110

Food Food Supply Point of Sale Food Safety 110

Modern Restaurant Management

JUNE 14, 2023

Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. Profitable traffic is perhaps the most essential reason behind the use of gamification.

Loyalty Program 177

Loyalty Program Point of Sale Email Marketing Customer Experience 177

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Clover - Restaurants

MAY 10, 2024

Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online. Digital marketing also helps you build stronger relationships with your current customers. Your restaurant’s online presence is key.

Marketing 52

Marketing Email Marketing Social Media POS 52

BNG Point of Sale

SEPTEMBER 2, 2021

How To Increase Food Sales in Your Restaurant . 14 Tips to Increase Food Sales . 14 Tips to Increase Food Sales . While deciding on the menu pricing, you must keep in mind the menu’s food cost, your location, and your target audience. Turn Your Existing Customers Into Promoters.

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

7 Shifts

SEPTEMBER 20, 2022

How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. From sales per labor hour to food cost percentages and many more. Learn more about the ins and outs of restaurant management or brush up on your marketing know-how.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. How to Set Up Online Food Ordering Scott Landers, Co-founder and Systems Engineer at Figure8 , recommends a four-step framework to create a native ordering system. “We What are the benefits of self-operated delivery for restaurants?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341