ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

Restaurant Business

JULY 22, 2025

Specifically, Brix plans to expand Friendly’s, an East Coast diner chain, into Southern markets including Georgia, the Carolinas and Texas. Kohli plans to continue growing Brix’s restaurant network and will also look for more brands to acquire. Kohli started at Friendly’s as a waiter at age 15 and began operating locations in 2009. “I

Franchising

EATER

OCTOBER 21, 2024

The most accurate measure of land or CO2 “saved” by ordering a PLNT Burger is only attained if every purchase were originally intended to be for a fast-food beef burger instead. These numbers are largely hypothetical. Congratulations. So he took action.

Sustainability

Restaurant Business

JULY 21, 2025

In Canada, restaurants offer about 100 items, but Luo said the company is still building the supply chain for U.S. Cheese debuts a new arcade concept for adults who want to be kids Exclusive Content Premium Technology Loyalty programs are growing. It’s almost like a supermarket display,” said Luo.

Fast Casual

The Rail

NOVEMBER 1, 2024

Programs like AutoCAD, SmartDraw, and RoomSketcher offer 3D modeling features. This technology ensures you don’t lose sight of important assets like food supplies, equipment, and furnishings during the move. Social media platforms and digital marketing tools can help you manage this communication more effectively.

Innovation

SpotOn

NOVEMBER 21, 2024

The idea is for your restaurant to reflect the festive spirit while taking into account the realities of supply chain pressures and inflation. With this information, you'll know how many employees to schedule and how many food supplies to order. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. The deals intensify a tradition of value marketing in the pizza business.

Leadership

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.

Food

Harbor Touch

MARCH 18, 2025

Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Food Safety News says 60% of diners now prefer this option for speed and safety. Elevate Service with Personal Touches Service builds loyalty. Loyalty perks keep customers coming back.

Management

Restaurant Business

JULY 22, 2025

It also spent a lot of time marketing and added new types of desserts such as pies and cakes to its lineup. The company responded to this the way any brand should: It slowed growth to a crawl and focused on improving unit volumes and profits. After adding 264 locations in 2022 and 281 in 2023, Crumbl added just 87 new restaurants in 2024.

Franchising

Restaurant Business

JULY 21, 2025

The company under former CEO Chidsey, whose job was to guide the company through a sale process, upgraded the menu, improved marketing and reorganized the corporate structure. But store closures have returned this year amid a difficult operating environment for much of the fast-food space. By Jonathan Maze on Jul.

Loyalty Program

Restaurant Business

JULY 9, 2025

The BBQ Brisket Whopper is the first item to launch from Burger King’s new “Whopper by You” platform—a program that invites guests to help shape the burger giant’s menu. To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A

Leadership

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. All successful businesses know they must adapt to the market and customer expectations.

POS

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.

Loyalty Program

Restaurant Business

JULY 29, 2025

They cited their restaurants’ experiential atmosphere, high-quality food and operational excellence, and noted that customer satisfaction scores are improving virtually across the board. “I The chain also continues to see promising results from its loyalty program, Cheesecake Rewards.

Pricing

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Reduces Food Waste: Tracks inventory in real-time, minimizing overstocking and shortages, saving up to 10% of annual revenue. Real-time inventory tracking is another key feature.

POS

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. These core elements never go out of style.

Loyalty Program

Restaurant Business

JULY 14, 2025

Beerline Cafe does not serve Thai food, but gets lumped in anyway for being vegan. She is the president of Market Mentors, a marketing agency based in Springfield, Massachusetts, that has been embracing AI as a marketing tool. said Kyle Drenon, CEO of marketing agency Supper Co., Abdow said. with an answer below.

Social Media

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.

Fast Casual

Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.

Delivery

Restaurant Business

JULY 22, 2025

And DoorDash dominates the market for first-party delivery, which refers to delivery orders that are placed directly through a restaurant’s website or app and fulfilled by third-party couriers. Premium Technology Loyalty programs are growing. respectively. According to the lawsuit, more than 90 of the 100 largest U.S.

Loyalty Program

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Be In Charge of Your Own Marketing. Offer Easy Online Ordering.

Loyalty Program

Modern Restaurant Management

JANUARY 31, 2023

Offer gift card promotions to customers who purchase a certain amount of food or drink duringthe Super Bowl. 5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers. Create a loyalty program that rewards customers for repeat visits during the Super Bowl.

Loyalty Program

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024

Modern Restaurant Management

FEBRUARY 2, 2022

All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. Do you know your restaurant's food cost percentage and each dish's plate cost? Does your loyalty program need a refresh? Go Digital.

Online Ordering

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800. Newark Working Kitchens.

Healthcare

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Across European markets, Visa is investing to increase the number of digital payment acceptance devices within shops by more than 50 percent. Visa SMB Help. In the U.S.,

Guest Recovery

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. Semi-variable costs Semi-variable costs have both fixed and variable components, such as maintenance, repairs, and marketing expenses.

Food Truck

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. In fact, the data just came out on November 30) that all marketers (not just restaurants) have been forced to shift their media spend to digital.

2020

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Plus, be sure to stock up on those supplies! Offer discounts and specials.

Specials