Modern Restaurant Management

DECEMBER 30, 2020

Marketing Moves to Make Now. Beyond waiting for Congress or the states to act, what can restaurants do from a marketing perspective, to maximize the likelihood of survival during the final four to six months of COVID? Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them.

Loyalty Program 209

Loyalty Program Email Marketing Online Ordering Employee Relations 209

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Today’s restaurant tech is well suited for growth because it ensures consistency and allows for the gathering of information from multiple stores.

2024 199

2024 Online Ordering Website Management 2023 199

7 Shifts

DECEMBER 14, 2022

Other Restaurant Marketing Resources. They want authentic, relatable content from real people. Sign up for an account using your phone number, email, Google, Facebook, or Twitter. Try following some accounts and liking some videos related to your cooking or location. Day in the life of an employee. The Platform.

Marketing 222

Marketing Social Media Email Marketing Influencer 222

Modern Restaurant Management

MARCH 23, 2020

Proactive marketing can be an effective tool for restaurants that can remain in operation during the COVID-19 crisis. As one way to help restaurants navigate this uncertain time, our team has created a short e-Book with marketing tips for restaurants. Keep Employees Informed. Among the highlights: Pickup Incentives.

Marketing 198

Marketing Back of House Employee Relations Social Media 198

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do. If not, how can you support your staff during a shutdown?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Restaurant Times

AUGUST 29, 2020

One of the biggest challenges restaurateurs are facing today is marketing during the reopening. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . How To Market Your Restaurant During Reopening. Communicate About Your Restaurant Reopening.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing!

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Indoor Media

SEPTEMBER 23, 2020

You start with Google, click on a search result that looks promising, and when you get to the website, you can’t find the information you’re looking for. Empowering website visitors with information moves them closer to choosing you as their preferred auto repair shop. Can I get your email in case we get disconnected?

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Next Restaurants

JANUARY 27, 2021

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. You also want to optimize your online marketing outreach. This gives your customers essential information about your business, including hours, a link to your website, and even a link to your menu.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Modern Restaurant Management

DECEMBER 1, 2020

Cardless programs reduce the number of high-touch surfaces for customers and staff and serve the additional benefit of eliminating issues related to card replacement. While customer loyalty apps offer the benefit of being touch-free, they often require extensive personal information such as names, email addresses and birth dates.

Loyalty Program 202

Loyalty Program Customer Experience Point of Sale Employee Relations 202

Modern Restaurant Management

JULY 29, 2021

Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. This is valuable information, and cybercriminals know they could hold it for ransom or sell it on the Dark Web. Educate Employees. Running a restaurant today is a challenging undertaking.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

SpotOn

MAY 1, 2024

Some essential ways to optimize a website include using relevant links, ensuring review sites like Yelp include accurate business information, and even utilizing the right words and phrases that make sense for your business. You can also search your local city + restaurant name for more keyword information.

SEO 52

SEO Definition Online Ordering Website Management 52

Sling

APRIL 17, 2022

Whether you use them to track a straight eight-hour shift or as part of a project-management strategy, it’s essential for the success of your business to understand the inner workings of your employees’ timesheets. At their most basic, timesheets are pieces of paper (forms/ templates ) your employees use to track when they work.

Email Marketing 78

Email Marketing Employee Relations Information Management 78

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Equipment Advertising 78

Modern Restaurant Management

APRIL 30, 2021

So it makes good business sense to revamp your marketing strategies. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Five Local Marketing Strategies. Highlight Your Safety and Hygiene Protocols.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Regardless of where they stand on the myriad issues surrounding the pandemic, your customers want to know your policies so they can make informed choices.

Communication 195

Communication Social Media Menu Loyalty Program 195

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Sling

MAY 5, 2020

Employee advancement is an integral part of your team’s cohesion and, ultimately, your business’s success. You can highlight the achievements of your employees and motivate others to reach for more responsibility by distributing a promotion announcement. Strengthening employee/employer relationships. Building morale.

Management 78

Management Management Tip Distribution Employee Relations 78

Modern Restaurant Management

MARCH 16, 2020

For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org. Use RWCF’s resources and information on restaurant closures, financial resources, unemployment benefits, immigrant concerns, mental health, relief efforts, and more.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Next Restaurants

NOVEMBER 25, 2019

Hackers can use just about any information they can get to ruin your business or your customer’s lives. Even an email address can allow hackers to gain access to accounts and then to private information, including photos and contact information for friends and family. Emails with many misspelled words.

Mobile Ordering 108

Mobile Ordering Email Marketing Website Management Employee Relations 108

Restaurant365

JULY 24, 2020

market for online food delivery. According to Statista, a provider of market and consumer data, the market for online food delivery in the U.S. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. The restaurant industry knows that high turnover and unengaged employees can be costly. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce?

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 Business of Apps , 2024) The virtual kitchen market was valued at $34.2

2024 52

2024 Operations 2023 Loyalty Program 52

Ken Burgin

AUGUST 3, 2020

But if you’re part of the raging weekend cafe market, Saturday and Sunday are top earners – they can’t be neglected. Build your Remote Control Systems : modern POS systems are designed to share information in the cloud, which gives you access from your phone or iPad, or PC. Delegate Counting and Reporting Tasks.

Email Marketing 88

Email Marketing Employee Relations Online Ordering POS 88

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Marketing costs are also variable and controllable. Your occupancy expenses—the costs related to where you are located—are usually fixed costs. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

EATER

JANUARY 25, 2023

Kenji López-Alt told me over email. Whole Foods provided some general information about its 365 brand stocks and broths, but further requests for specifics were unsuccessful. The call ended without any real information beyond the spokeswoman’s genuine desire to have everything taste great. Like a dog with a chicken bone.

Email Marketing 108

Email Marketing Kitchen Safety Food Safety Consumer Goods 108

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

AUGUST 19, 2020

The role of many employees may evolve from manual tasks to more human interaction. Today’s artificial intelligence (AI) technology allows a proprietor to “learn” a customer’s shopping habits, menu preferences, and more, and market to them accordingly. From there the possibilities are endless.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Without a doubt, one of the more difficult management tasks is scheduling your employees. It’s all you. Cloud-Based Word Processors.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

SpotOn

MARCH 25, 2024

This could include a business license, food service license, building and employee health permits, a music license , and a liquor license.  However, more important than the actual amount is the percentage of that cost as it relates to your sales. They'll range from $5,000 to $500,000.

License 52

License Insurance Point of Sale Equipment 52

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116