Modern Restaurant Management

MAY 30, 2023

Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands. Just 20 percent of non-frequent users downloaded at least two restaurant apps. Unsurprisingly, Gen Zers were the most likely to download in 2023 – 45 percent have more apps now than in 2022.

Loyalty Program 492

Loyalty Program Social Media 2023 Download 492

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. In fact, according to a report by Bluedot , 86 percent of respondents surveyed said they have ordered directly from a restaurant app since the start of the pandemic. million new downloads.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. Run an app only promotion. Market your restaurant app via email.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Modern Restaurant Management

MARCH 23, 2020

Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. This idea can be applied to dine-in, pickup, and delivery orders. Among the highlights: Pickup Incentives.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

SEPTEMBER 28, 2022

Promote online ordering and payment. Anytime they need to update, restaurant owners can easily make those QR code changes online. Online Ordering and Payments. The pandemic sent online food orders skyrocketing. QR codes fill the gaps left behind by streamlining the ordering and payment process.

Online Ordering 488

Online Ordering Food Supply Social Media Food Order 488

Modern Restaurant Management

OCTOBER 1, 2020

Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry. For all of the discussion about delivery, curbside and pick up orders represent an-at-least equally sizeable percentage of restaurant business in 2020, if not far larger.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

JANUARY 24, 2024

QR codes bridge the gap between online and offline customer experiences, offering valuable and necessary information that increases engagement. From there, customers can learn more about your business’s history, download recipes or read about upcoming events or menu changes. Another option for personalization?

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

ChowNow

JANUARY 6, 2021

Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Even long after the pandemic has ended, consumers will continue to use online ordering to patronize their favorite restaurant. Keep delivery on the table.

2021 370

2021 Mobile Ordering Online Ordering Download 370

Modern Restaurant Management

JULY 13, 2022

Multichannel Ordering. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Marketing. Direct Delivery.

Franchising 536

Franchising Franchise Operations Loyalty Program 536

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

DECEMBER 9, 2020

Texting cuts through all the noise, is universal, and doesn’t require anyone to download yet another app. Our customer, the Barn Bowl and Bistro , use the online ordering platform Toast Takeout. After someone places an order, they receive an email confirmation and receipt. When the order is ready.

Email Marketing 533

Email Marketing Online Ordering Food Safety Customer Service 533

ChowNow

FEBRUARY 5, 2021

When looking for the right online ordering platform for your multi-location restaurant, it’s important to choose one that will help you remain profitable and give you the tools you need to run a successful business. . While there is no shortage of online ordering services to choose from, not all online ordering partners are alike.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

Modern Restaurant Management

AUGUST 24, 2021

What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place? Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 520

Marketing Social Media Download Back of House 520

Squirrel Systems

JUNE 16, 2025

Mobile Ordering and Tableside Service Guests today expect fast, flexible service. With mobile ordering capabilities, your staff can take orders tableside using tablets or handheld devices. This reduces order errors, speeds up service, and keeps your team on the floor where they’re needed most.

Download 76

Download POS Hospitality Loyalty Program 76

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. With Rakuten Takeout, local restaurants benefits include: A free custom website to offer takeout with online payment directly to customers.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Customer Experience 146

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 474

Online Ordering Website Management Social Media Mobile Ordering 474

Modern Restaurant Management

MARCH 5, 2020

Given that restaurants, even small non-chain restaurants, possess the credit card information of thousands of customers, the restaurant sector may be one of the most appealing to cybercriminals looking to quickly accumulate credit card account information from thousands of accounts in order to engage in large-scale identity theft.

Restaurant Law 596

Restaurant Law Small Business Customer Service Online Ordering 596

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. Users would scan a QR code or click an online link to open the PWA. Yes, certainly.

Online Ordering 364

Online Ordering Food Mobile Ordering Loyalty Program 364

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal? But it also added an extra step.

Delivery 492

Delivery Menu Mobile Ordering Online Ordering 492

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. Then, a manager or owner can implement a reservation deposit policy or discounted menu items if guests order during off-peak hours.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

ChowNow

SEPTEMBER 30, 2020

The math is simple: more orders over time equals more sales. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. Use these 4 restaurant marketing ideas to boost repeat orders at your restaurant. to get them to order again.

Loyalty Program 397

Loyalty Program Marketing Email Marketing Social Media 397

ChowNow

MARCH 19, 2025

With 52% of diners saying that ordering takeout is essential to their lifestyle, its no longer just an optionits an opportunity. But getting customers to order once isnt enough. When diners order through these platforms, they often associate their experience with the app, not your restaurant.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Customer Experience 195

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. The global online food delivery market size was valued at USD 221.65 Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 492

Technology Mobile Ordering Customer Service Food Order 492

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. It’s helping employees track orders, serve quality food, and prioritize customer service. Cashiers, cooks, and other QSR crew members. Fast forward to 2022.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. " Click here to download the 2022 State of the Restaurant Industry Report, sponsored by DoorDash and Paradox. Roughly half of U.S.

2022 518

2022 2030 Recruiting Food Supply 518

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. They might create an account, log in, place an order, and apply a discount — or they might not even get that far. And when they close their phone or exit the order line, they never touch the app again. Does that sound familiar?

Loyalty Program 485

Loyalty Program Customer Experience Online Ordering Food Order 485

Modern Restaurant Management

FEBRUARY 10, 2021

The gluten-free community maintains an active online presence (particularly on Facebook) where gluten-free groups have attracted enormous followings. Find Me Gluten Free is the largest online directory of gluten-free restaurants, with more than three-million downloads and counting. Make Gluten-Free a Part of Your POS.

Marketing 452

Marketing Social Media Online Ordering Demo 452

Modern Restaurant Management

MAY 13, 2020

In an age of online ordering, customers demanding Wi-Fi, and the need for websites to dazzle just as much as the food, countering cybercrime has to be a factor in the day-to-day work of restaurant management. Safeguard Customer Data Online.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421