ChowNow

MARCH 14, 2025

Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Train all staff on SOPs and reinforce them regularly.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JUNE 27, 2025

. “Restaurants can't simply rely on their traditional playbooks anymore," says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "Smaller, Chick-fil-A and Starbucks show broad appeal across regional markets.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Lavu

JUNE 26, 2025

Well, accounting brings deep insights into the financial status of your business and its performance in the market. It allows you to document all financial transactions of your business and determine its performance. Documented reporting and screening of these costs is integral to keeping the business afloat.

2025 113

2025 Cash Management Point of Sale POS 113

Restaurant Business

JULY 22, 2025

And DoorDash dominates the market for first-party delivery, which refers to delivery orders that are placed directly through a restaurant’s website or app and fulfilled by third-party couriers. DoorDash and Uber Eats are the first and second-largest restaurant delivery services in the U.S., respectively.

Loyalty Program 182

Loyalty Program Leadership Franchising Franchise 182

Modern Restaurant Management

APRIL 7, 2022

As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. To be truly future-proof, a unified tech platform should have well-documented APIs and a thriving ecosystem of partners.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

MAY 21, 2021

They bombard them with aggressive sales pitches and impersonal marketing campaigns, often driving away their best supporters altogether. Research from Harvard Business Review and other trusted institutions have all documented the importance of developing strong emotional bonds with your customers. Create Emotional Bonds.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Write a Marketing Plan. Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it. Influencer Marketing. Email Marketing.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. It's also worth considering the risk of market saturation here — too much of a good thing can lessen its appeal.

Management 370

Management Management Document Hiring 370

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. This information can then influence your marketing initiatives. Management log books also cut down on confusion.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

APRIL 14, 2020

Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. "Cox Media has been very supportive to us during this difficult time. .”

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

NOVEMBER 16, 2020

When Jessie originally joined the Main Squeeze team in 2017, they used old-school Excel spreadsheets and emails to coordinate schedules with their staff. This meant a lot of time wasted through email threads discussing time off or vacation, finding shift replacements, and updating clunky spreadsheets to share out with their team.

Email Marketing 370

Email Marketing Franchising Franchise 2017 370

7 Shifts

OCTOBER 23, 2020

Shopify's integrations for restaurants Shopify's App Store offers tools from Facebook and Google, which can be useful for marketing your restaurant. However, if you want integrations beyond marketing, you'll need to use a third-party tool to make this possible. Some customers may find Squarespace's customer support options frustrating.

Website Management 370

Website Management Online Ordering Hiring SEO 370

7 Shifts

FEBRUARY 8, 2024

Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. You can even share important documents, like updated policies or tax forms. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. You can even share important documents, like updated policies or tax forms. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MARCH 29, 2022

Email addresses, phone numbers, IP addresses, and even the language used can tell a story. A single email, phone number or IP address is enough to get started. By querying the data behind the information submitted, you can find out things like: Whether an email address is genuine. Showing them off is a great marketing tool.

Email Marketing 520

Email Marketing Consumer Goods Information Social Media 520

Goliath Consulting

MARCH 3, 2023

Examine your skillsets and experience you have acquired in the past to see if you’re comfortable with sales, marketing, managing, and more. If the market you plan to enter is saturated with similar businesses that sell the same product or market the same way, consider a different franchise.

Franchise 195

Franchise Franchising Email Marketing Document 195

ChowNow

JULY 10, 2024

Target market : Identify your primary customer base and include details as to why you’re specifically targeting the particular demographic. Share a Market Analysis Conduct clear and thorough research so you can understand your market and help position your restaurant effectively and efficiently.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

7 Shifts

SEPTEMBER 16, 2024

These include location, profitability, market trends, and more. Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. These documents provide insight into how well your restaurant has performed financially.

2024 195

2024 Document Cash Management Point of Sale 195

Goliath Consulting

APRIL 4, 2020

The DOL allows employees to dispute the reported wages via submitting earnings reports to the email listed on their determination letter for additional periods of time. Supporting Documents. Most of the issues reported to me involve lack of income during the 2019-time frame. COVID-19-Individual-FAQs (1).

Website Management 236

Website Management Email Marketing 2019 Insurance 236

EATER

MARCH 3, 2022

What many don’t know, though, is that these shops are almost always making their beverages with ingredients supplied by Herbalife, a multilevel marketing (MLM) company that sells dietary supplements, “nutritional shake mixes,” and protein powders. Her account is part of a bigger “anti-MLM” movement online.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Next Restaurants

AUGUST 17, 2022

Never Open Suspicious Email Attachments. It can be done via an email attachment from an unknown sender, which can install any ransomware or malware to pilfer the user names and passwords. You need to consider if that email came from someone you know. If not, you can directly select or report it to the email provider.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

Modern Restaurant Management

JUNE 24, 2024

For restaurants, which often hire freelancers such as chefs, event planners and marketing professionals, this means meticulously documenting freelance agreements to avoid disputes and costly legal repercussions. Ensure all freelance engagements are documented, detailing the scope of work, payment terms and deadlines.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

NOVEMBER 3, 2021

In a restaurant context this might mean things like, sending an email to the client guest, letting a vendor into the kitchen that wasn't authorized, or someone watching a server enter an order into the POS over their shoulder. Criminal Hacking (45% of all breaches). Safe Data Storage and Access Procedures.

POS 370

POS Audits Loyalty Program Information 370

EATER

JUNE 26, 2020

“We have already brought the bulk of those [furloughed] team members back, even at units that haven’t yet been cleared to reopen for dine-in business,” says Rosie Davenport, XRG’s vice president of marketing. But other employees have chosen not to return because of concerns about their health, she adds.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. This information can then influence your marketing initiatives. Management log books also cut down on confusion.

Management 195

Management Management Email Marketing Point of Sale 195

Sling

OCTOBER 25, 2024

As you focus on improving other aspects of your business, like marketing or customer experience, youre likely to see a boost in your bottom line. Professional-level features like unlimited jobs, alarms and notifications, and even schedule sharing via Facebook, Twitter, or email make this a useful app for scheduling employees.

2025 142

2025 Email Marketing Employee Relations Communication 142

7 Shifts

MARCH 10, 2022

The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere. With Team Communication, you can message individual staff members or the team at large regarding announcements, shift changes, or the sharing of important documents. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

The Rail

AUGUST 5, 2024

From there, you can get analytics that give you insights into what’s working, as well as ideas for things like personalized marketing campaigns. Marketing: When marketing solutions are built into the software that stores customer profiles and analytics, creating effective email, social media, and text campaigns is much easier.

Management 130

Management Management Front of House Online Ordering 130

A Wine Story

SEPTEMBER 8, 2020

This lively panel, discussing how to sell wine online, featured three highly engaging speakers: Steve Tamburelli, co-founder, Vinitas Wine Group Luke Kohler, director of product, NakedWines.com Shannon Muracchioli, director of DTC and marketing, Clos Du Val Winery- . Click here for Wine Discovery Resources. Click to Tweet.

Consumer Goods 157

Consumer Goods Webinar Online Ordering Social Media 157

EATER

DECEMBER 21, 2020

This is, of course, classic Chang: to lean into the obvious, to embrace it, and, in the process, to render the accompanying criticism pointless, whether it’s his well-documented love of Bud Light or his passionate embrace of Domino’s pizza. He’s older and wiser, he wants us to know — a cliché, but he really means it. He does not answer.

Front of House 364

Front of House Back of House Book 2008 364

SpotOn

JULY 9, 2024

  Earlier this year, SpotOn released Marketing Assist , the first automated, AI-enabled restaurant marketing solution for email and social media campaigns. The company attributes its success to its commitment to helping restaurateurs tackle an ever-growing list of challenges needed to thrive. 

Point of Sale 115

Point of Sale 2024 Email Marketing POS 115

7 Shifts

SEPTEMBER 9, 2019

As if serving delicious meals, creating incredible guest experiences, and gaining a sustainable share of the market wasn’t difficult enough, restaurateurs in both the state and the city of New York must also focus on another complex task: navigating the many New York restaurant labor laws.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Sure, you now have the option of emailing your schedule to all employees simultaneously. And who’s to say every employee even uses email?

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Sling

MAY 31, 2021

a job application or an application for employment) is a document used to gather information about an individual who is interested in working for your business. email and phone). Contact information is at the top of the list (and at the top of the document) when it comes to creating your own employee application form.

Tip Distribution 78

Tip Distribution Document Education Email Marketing 78

Restaurant365

JANUARY 27, 2022

Trackable data from your QR code menu includes the customer’s location, time scanned, and operating device, enabling you to combine your menu promotion with other marketing efforts. Avoid linking to PDF documents. Include it in your social posts announcing the menu, as well as your paid social media marketing. Increase Revenue.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Harbor Touch

JULY 8, 2020

2 – Marketing Through Social Media. Depending on the nature of your restaurant, you may be used to some local, in-person marketing tactics. Much of this can be done through email, but this is not a particularly organized way to operate in 2020, and at times it’s less convenient than some file-sharing alternatives.

Social Media 78

Social Media Email Marketing Cash Management POS 78