Modern Restaurant Management

JANUARY 10, 2025

Beyond serving as a place to grab drinks, the bar is becoming a hub of social interaction and a key driver of revenue. Some brands may consider that they can offer an experiential focused bar menu for a more approachable price point for the consumer who may not opt for a full dining experience.

Design 419

Design 2025 Innovation Social Media 419

Modern Restaurant Management

FEBRUARY 8, 2021

Facebook and Instagram are powerful advertising tools for any restaurant wanting to reach people in their community or tourists traveling through their area, whether to increase indoor dining numbers or, in today's climate, driving more pickup and curbside orders. Want to promote a social post instead of creating an ad?

Social Media 539

Social Media Advertising Online Ordering Travel 539

Modern Restaurant Management

JUNE 3, 2025

Guests also want an experience, not just a meal, so messages that promote unique dining events, themed nights, or a fun atmosphere can create excitement. A focus on social media marketing, building relationships with loyal customers, and running local promotions can go a long way.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

OCTOBER 29, 2024

This is where social media is uniquely positioned to help restaurants win big. ’ This strategy is rooted in listening to our consumers and showing up authentically in the spaces they take an active part in,” Lauren Morton, Wendy’s Manager of Social & Partnership Engagement Strategy.

Marketing 447

Marketing Advertising 2024 2023 447

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 5, 2024

This trend of using unique glassware to showcase specialty drinks and cocktails is growing in both fine dining and casual establishments across the country. This trend of using unique glassware to showcase specialty drinks and cocktails is growing in both fine dining and casual establishments across the country.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

MARCH 18, 2025

With social media shaping trends, culture and commerce around the clock, younger generations are increasingly using these platforms to discover new dining experiences. This shift highlights the growing reliance on social media for information, making it crucial for restaurants to engage with this audience where they are.

2025 322

2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

Modern Restaurant Management

FEBRUARY 25, 2025

billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites. billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

JUNE 20, 2025

This shift is fueled by more adventurous young palates and a desire for children's dining experiences to reflect the culinary sophistication enjoyed by adults. Children today are exposed to a variety of cultures and cuisines from an early age, whether through travel, social media, or community diversity.

Menu 251

Menu Dietary Restrictions Social Media Catering 251

Modern Restaurant Management

DECEMBER 23, 2024

Smart owners will seize on this opportunity and use reviews as a powerful tool to fill their dining rooms and online ordering queues. First, overwhelmed by ads and overly polished social media content, customers now see reviews as a reliable and authentic source of truth. Here’s how: 1.

2025 308

2025 SEO Social Media Front of House 308

ChowNow

FEBRUARY 7, 2025

Prix Fixe Menu: A multi-course meal at a set price encourages guests to order more while offering an elevated dining experience. If any of this sounds familiar, please keep reading so you can discover how increasing your average order volume can transform your restaurant without the need for new customers or a corporate-level budget.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

7 Shifts

OCTOBER 22, 2024

To do so, you must have an optimized website and engaging social media profiles. Local SEO strategies, like targeting location-specific searches, will help your site show up when people look for nearby dining options on search engines. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.

Book 195

Book Marketing Email Marketing Social Media 195

EATER

DECEMBER 3, 2024

Just ask Eater’s local city editors who’ve been tirelessly scouring their regions — from sampling Boston’s premier bakery for ube brownies to test-driving San Diego’s stellar yakitori experiences — in search of the best dining experiences. Carnitas Ramirez in Alphabet City received an award from Eater NY for Best Counter-Service Spot.

2024 308

2024 Food Truck Social Media Customer Experience 308

Modern Restaurant Management

DECEMBER 20, 2023

An integrated marketing strategy can establish the groundwork for curating memorable dining experiences, further fostering brand loyalty and generating positive word-of-mouth to grow your business to new heights. A well-crafted narrative is essential in enhancing brand identity through various social channels and e-newsletters.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Post a picture to Google My Business of “2020 Hours” Callers just want to know you’re open and what type of dining is available. That tables are too close.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

DECEMBER 10, 2020

By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. If Google determines that a restaurant has a quality website, the restaurant will show up in search rankings when consumers are searching for dining options.

Marketing 563

Marketing Social Media Website Management SEO 563

EATER

MARCH 27, 2025

The Vox Media Insights and Research team surveyed over 2,000 U.S. population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. A study was commissioned by Eaters editorial leadership, with surveys from Bastion Agency.

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Modern Restaurant Management

JUNE 20, 2023

One way to do this is by building social proof. Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. Here are four strategies: 1.

Social Media 508

Social Media Email Marketing SEO Consumer Goods 508

Modern Restaurant Management

MAY 21, 2021

Thankfully, it’s never been easier to provide your customers with an engaging and educational dining experience than it is today, thanks to modern technology. For restaurants, this information could range from cooking, dining, and food preparation tips to local ingredient sourcing guides.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

Goliath Consulting

MAY 26, 2025

Todays diners scroll before they order, and your restaurants social media presence can make or break their decision to visit. That could be a photographer, a videographer, an influencer, or someone who can manage your social channels from strategy to execution. Thats where a skilled content creator comes in.

Hiring 221

Hiring Social Media Fast Casual Email Marketing 221

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Leverage your restaurants social media insights, feedback from staff and customers, and even your order history to shape your decision.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

The Restaurant Group

DECEMBER 28, 2024

Introduction Social media has transformed the restaurant industry into a dynamic, interactive space. By adopting strategic social media practices, you can expand your reach, attract diners, and create a loyal community around your restaurant. A strong social media presence is like your restaurants digital storefront.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

ChowNow

FEBRUARY 28, 2025

Youre delivering a great dining experience, yet foot traffic remains inconsistent, online engagement is low, and new customers arent coming in as often as youd like. Are you doing all the right thingsserving amazing food, delivering top-notch service, crafting perfectly balanced drinksbut the tables still arent filling up like they should?

2025 195

2025 Email Marketing Social Media Loyalty Program 195

The Rail

OCTOBER 10, 2024

Here's what's driving the demand for restaurants to start serving more sustainable coffee : Ethical Awareness: Consumers have more awareness about the social and environmental dimensions associated with the production of coffee. Another emerging trend is the consumer interest in sustainable coffee, notably when going out to eat.

Sustainability 130

Sustainability Dine-in Compost Consumer Goods 130

Modern Restaurant Management

FEBRUARY 27, 2025

“We’re thrilled to collaborate with Dylan, who is the perfect partner for us because she also combines a bunch of amazing things – she’s a talented and successful artist, basketball star, entrepreneur, activist, fashionista, and social media influencer. . JA: Social media is huge for us.

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

AUGUST 3, 2021

As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. The entire dining experience has changed in the wake of the pandemic. Build Social Proof.

Customer Experience 539

Customer Experience Social Media Email Marketing Online Ordering 539

Modern Restaurant Management

OCTOBER 23, 2023

Launching a fine dining restaurant is an undoubtedly exciting venture, but it's not without its challenges. Offer a Behind-the-Scenes Look on Social Media Social media platforms have become a powerful tool for marketing, and when used effectively, they can generate buzz around your fine dining establishment before it even opens its doors.

Fine Dining 520

Fine Dining Marketing Social Media Influencer 520

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. Consumer insights: Beyond the basics, think about why people dine at your restaurant. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 15, 2021

Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. Fine-dining restaurants are often famous for their chef’s signature dishes. I f your restaurant is open for dine-in services, then you can lure your loyal customers using promotional offers. Rewards and Offers.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

7 Shifts

OCTOBER 28, 2024

For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Goliath Consulting

APRIL 18, 2025

In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. A warm welcome at the door, personalized follow-ups via email , and even thoughtful social media interactions can bridge the gap between technology and connection. Providing good food is just the beginning.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

MARCH 25, 2022

When restaurants got the green light to reopen their dining rooms, they implemented a host of safety procedures to prevent the spread of germs. One of the best ways to connect with your customers is to listen to their feedback about their dining experience. Boost Social Media. QR codes are nothing new. At least 63.6

Social Media 539

Social Media Mobile Ordering Email Marketing Kitchen Safety 539